Marazzi Sales Service Center

Marazzi Sales Service Center operates as a tile store at 3795 W Cardinal Dr Ste 100 in Beaumont, Texas. It functions as one of the Daltile sales service centers that stock ceramic, porcelain, glass, metal and stone tile along with mosaics, slabs, countertops and related building materials. The location serves both trade customers and retail buyers looking for flooring and wall products. Staff handle product selection and order fulfillment on site without any named owner or manager listed in the records.

Customers report visits for bathroom remodels where staff like Nicky Arnold matched grout colors and picked riverstone for shower floors plus wall tile and borders. Others describe getting backsplash options from Danielle that fit existing countertops or full material loads for master bathroom updates. Reviewers note quick help narrowing down choices for walk-in showers to replace fiberglass units and sourcing grout for ceramic repairs when other spots lacked stock. A few mention fast loading of purchased items once decisions were made.

The store keeps daytime hours geared toward contractors though walk-in buyers can still get served. Staff focus on pulling specific items from the showroom rather than installation advice or general chat. Some accounts flag an added transportation fee applied even on customer pickup and note that the location mainly caters to builders with limited greeting for casual visitors. Service areas stay local to the Beaumont address with no extended reach described.

The Google rating sits at 4.3 though tied to zero reviews in that listing. Separate feedback highlights strong product variety and targeted staff assistance on selections while a handful call out extra fees or uneven attention from sales people. Topics that repeat center on tile and grout options plus how certain employees guided stressed buyers through choices.

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“Nicky Arnold was so helpful today! We had recently remodeled our bathroom and I needed help getting the right grout color to match. She went above and beyond to explain what I needed. I would recommend her to anyone!!!”

“Truck driver here starts at 7 am overnight in the dock area or street I lined up for the dock area in the back cuz cars get here in the way , and it’s tight took me a few to get right in here super nice people tamdes to the back because dock high”

“A huge thank you to Nicky Arnold for all of her help when we went to Daltile over a week ago to pick out tile for our walk-in shower (our current GB has fiberglass). Nicky was absolutely AMAZING! She made the process very easy, I told Nicky the look I wanted, and she made it happen. She even drew a picture for me at my request to see how the shower would look. Nicky is definitely a great asset to Daltile and I really appreciate her professionalism and the great customer service we received. I will definitely recommend Daltile to all my family and friends. Keep being AMAZING Nickey!!!”

“My contractor sent me to Daltile, I walked in right before they were about to close and Nicky Arnold asked if she could help me. She could tell I was stressed out and I had no idea where to begin. Her one simple question.. do you know what you’re looking for and I said NO not really just something natural. She pulled out the perfect Riverstone for the shower floor, beautiful tile for the shower walls, matching grout and the shower boarders. It was absolutely Gorgeous exactly what I wanted! Just like that 15 minutes or less she picked out everything I wanted with no stress ! She definitely has earned her title as a DESIGN SALES SPECIALIST, she’s professional, patient with a smile the entire time! Hats off to Nicky! And Daltile for having quality products and an amazing employee! once it’s completely finished I will add a picture Thank you! Christine R”

“Nicky Arnold is the absolute very best to work with. She has made my experience so easy. Great explanations, Great suggestions and just so very helpful. Nicky has a wonderful attitude and just feels like a friend. Dal is lucky to have her. I appreciate Nicky very much!!!!”

“Nicky Arnold was amazing! I told her what color scheme I had in mind and she nailed it! I loved all the choices she showed me! We got so much accomplished in a little amount of time! She went above and beyond!”

“Extremely professional. Great showroom rep with a great eye for design and accent. The other guys behind the desk are busy doing work so leave them to it, they are on the clock and are making things happen, so don't expect them to tell you how to install tile or talk about the weather. Know what you want, do your research before hand (or at least have a rough idea) and you will have a great experience.”

“Very shady business practice. They do not sell materials at the prices quoted. They add a 4.5% Transportation Fee, even if you pick up. I asked what it was for and was told they always just add it and have always done that. So why isn't it reflected in the prices rather than lie about the price to get you to order and then add fees after you already have contractors lined up and just have to pay it. Good selection and nice employees. Too bad they have sketchy owners.”

“Had to buy grout for ceramic tile replacement and they were only one that had it. In and out in 5 minutes. Very professional and fast.”

“Great help from Danielle. She was quick to bring me optimal backsplash options that complimented my countertop choice. Plus, she's hot with a cute little personality.😉”

“Very rude and lack customer service skills. Walked in the store and was never greeted or acknowledged. The customer she was waiting on was talking to another customer and the rude saleswoman so ignorantly ended their conversation. No professionalism, no respect or customer service at all. Would not rely on their opinion, if they even offer it.”

“My wife went to the Beaumont location this morning (5/13/2019) to purchase tile for a kitchen backsplash. The female sales person seemed annoyed to be bothered by a customer and did not offer any help whatsoever. The company lost a sell, any future business, and the “word of mouth” advertising is not going to be good.”

“All the people they are extremely nice and friendly and helpful in making a purchase and very affordable. I recommend all my friends and family to daltile. You be glad you did.”

“Got all of my materials here to remaster my master bathroom. Awesome pricing and the lady that works there is super helpful.”

“Nicky was a life saver! So helpful in narrowing down the many choices they have available to that perfect one!”

“Daytime is for contractors but they were friendly and gave me two places to look for tile”

“It's not really a place for regular people, they are set up to cater to builders and contractors. But I was still able to get what I needed”

“Nicky was amazing! She was super helpful!”

“Great service and quick loading of materials.”