Creative Tile
Tile Installer · Houston, CA
About
Creative Tile supplies tile and related materials out of their Fresno location. They stock porcelain slabs, pattern mosaics, zellige, cement, terrazzo, glass, metal, pebble, and stone options for floors, walls, pools, and landscaping. Staff including Kris and Christina work directly with customers on selections for kitchens, bathrooms, and full remodels. The showroom holds field tile, subway styles, wood-look porcelain, and hard-to-find imports that draw both homeowners and contractors.
Customers describe jobs where staff helped match tile and grout to existing palettes while staying inside set budgets. Kris walked through options for a remodel and kept the process moving without pressure. Christina spent time on layouts for showers and backsplashes, suggested products that fit the look, and connected people with installers when needed. Reviewers note she followed up on deliveries and fixed mix-ups quickly. Several mentioned the same staff guiding DIY projects or whole-house builds and delivering combinations that held up well after installation.
The team responds to calls and emails the same day and keeps communication clear through the planning stage. They ship product when customers cannot reach the showroom and provide manufacturer details for proper install. Pricing stays competitive across the range of stock and special orders. Hours cover regular business times with the showroom open for in-person browsing and pickup. Service reaches people who drive from hours away as well as local contractors.
Google shows 4.9 from 123 reviews, with repeated notes on the wide selection and steady help from named staff. The DIRT Score sits at 4.7. DIRT Score 4.7 from reviews on Finds.
DIRT Score Breakdown
123 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Quick and easy! Kris was attentive and met our needs. Kris was able to work within our budget. He made it his mission to make sure we got what would work for us. If you ever need tile, this place is a must. The selections are massive, and the customer service is outstanding! Bravo 👏 👏 5 🌟 🌟 🌟 🌟 🌟”
“Creative Tile has by far the largest selection of tile and accessories I have witnessed. Cristina was very helpful but not pushy. I can recommend!”
“After searching for tile at several places, (including Fire Clay in SanFrancisco), I finally took a look at Creative Tile in Fresno. All I can say is: Wow. I worked with Kristina, who spent ALOT of time showing me different examples of tile that would give me the look that I wanted, at a price I could afford. Very efficient she was, and also very excited about my ideas and the aesthetic I was trying to achieve. Such a fun place to browse, and great, friendly customer service! I can't imagine EVER going anywhere else for my tile or stone needs. Very special place. And, thank you again, Kristina, for your awesome help!”
“Thank you Christina at creative tile Fresno for all your help designing our kitchen and helping us find product we love that was still in our budget!”
“I love creative tile! The employees were so helpful and polite! Shout out to Christina for helping me choose exactly what I needed!”
“Kris Salinas at creative tile was amazing to work with. In fact, all the employees were friendly and had great interactions with each other and the customers. We were incredibly thankful for Kris. He took the time to walk us through different tile selections, making the process enjoyable. Remodeling isn’t always easy and Kris made this part of our project smooth. Thank you Kris!”
“Drove 2-1/2 hrs each way to the showroom. They would have shipped the very hard to find, tile we wanted. But I wanted face to face support and tools for our DYI project. The drive was well worth it!! Kris and the team made me feel welcome and took the time to help me in detail. They went the extra mile to get the manufacturers tips and tricks. We shopped our tile extensively and Creative Tiles prices, drew us to them but because of their service I will champion them to everyone I know. Also the showroom was very impressive with tile for every job. From exotic imports to every subway color you can imagine, all very competitive and high quality.”
“Great selection. Wonderful customer service. Christina is an amazing specialist! She understands our design aesthetic and has provided expert suggestions that have been spot on! She makes sure we get the best value and follows up with a text, phone call, or email. Our remodel has stretched out for over 8 months and Christina has worked along side us and our contractor throughout. I cannot praise her highly enough! When a delivery problem arose (my fault, not Creative Tile's), Christina quickly and professionally rectified my error. I have the highest confidence in Christina and as a result Creative Tile is my first (and usually last) stop in making my flooring, tile, and counter top purchases.”
“Christina Ruelas is the best! She assisted me with a kitchen remodel. I love my tile and grout color and I've had it for two years now. I called Christina two days before Christmas with a need to put in a lip free shower for my mom since she fell this week. Within a day, I had contact info for two contractors who are able to do the work right away. She has great contacts due to being in the business for so long. I benefit greatly from her connections, knowledge and expertise. I am so thankful to work with a professional like Christina, who is dedicated to customer service. I recommend Creative Tile to all my family and friends!”
“We worked with Christina and she suggested the master shower products to use. Turn out fabulous!”
“Creative Tile is a wonderful place for all your tile needs. They are extremely helpful and have so many options and selections to choose from. As someone who has had to choose tile and flooring for all the rooms of our house, Christina has been amazing to work with. We brought our color palette to her and she was able to help us design and create the look we were striving for in our kitchen and bathrooms. She is also extremely knowledgeable and offered us choices on flooring as well. I would recommend Creative Tile to anyone who is building or remodeling their home. They will help you achieve your desired aesthetic for your home!”
“My sister, mother (Marina) and I went to Creative Tiles to look at tile to remodel our bathroom. Christina introduced herself and completely helped see the vision for the remodel. She was very knowledgeable and explained how tile should be put in place. We put our full trust in her and that was not a disappointment. We are excited more than ever to work with her. Thank you again Christina for a great experience!”
“I am a general contractor and building a house for my daughter. I sent her to Creative tile and Christina helped her with all the tile for the house. She gave her great ideas and stayed in affordable price range. I also met with her to work on the design and layout. Very helpful and informative. She also introduced me to the schluter system and directed me to an all expense paid 2 day workshop. What a great experience. I was sold on the product. I have a number of kitchens lined up and I'm sending my clients to Creative tile to see Christina. She is great to work with!”
“WOW! I was with a friend who was purchasing the tile for a project. Wow again. Some beautiful tiles and beautiful displays.”
“I just Creative Tiles with my daughters, everyone there was very welcoming. My husband and I are starting a remodel to our master bathroom. Christina came over and introduced herself. From the beginning she was very knowledgeable and had Great ideas!! I can’t wait to meet with her again to help work on the design layout. Thank you all for the great customer service!”
“Creative Tile have a great customer service. Employees are very polite and Friendly. I loved working with Kristopher, he worked hard to deliver my tiles on time. Great company. Nadine Hanna”
“Christina is wonderful. I had been so confused and not able to find what I wanted for my backsplash. She was able to help me figure it out in just a short amount of time. I love what we picked out. Really fits my personality. Creative Tile has such a great selection of tile. So many I hadn't seen anywhere else. Christina sitting and working with me really made the difference. Nowhere else offered this kind of great service.”
“I had an incompetent and rude contractor, whom I promptly fired. Because this was my first bathroom remodel, I wasn't sure how to proceed. I felt stressed and uneasy about the entire thing. Luckily, I went into Creative Tile and met a very polite and courteous representative named Christina. She listened to my plight and guided me in the right direction. I was a mess when I walked in, however, when I walked out of Creative Tile, I felt like my project was right on track again. She helped me pick out complimentary combinations of colors and textures that are phenomenal. Christina also helped find quality tile setters, and and other workers needed to pull of the look I was after. My compliments to Creative Tile for their selection and knowledgeable staff. Creative tile has earned their 5 stars from me. I would highly recommend this company for all your tile needs.”
“We recently had to remodel our home. We were looking for tile and all of our local stores did not have a selection. I heard the advertisement for Creative Tile on the radio and decided to take a trip up. I was impressed with their tile selection. I made an appointment to come back to start our project. I highly recommend Christina for all projects. She has great insight and a vision for creating and seeing what your bathroom/kitchen could be. She has experience in the field as well. She can see from the customers point of view but also help you navigate the construction side with your contractor. I would highly recommend her to anyone. -Shauna”
“Creative Tile has been the best shopping experience in purchasing tile. Everyone I spoke with were professional and genuinely eager to assist me in every way possible, from the ease of purchasing online, to speaking with customer service and corresponding through email every response was swift, efficient and personal. I will be a return customer for sure!, The beautiful tile arrived in perfect condition and exactly as ordered. Your business model is one to be very proud of and you certainly have a standard that sets you apart. Thank you so much! Sandy Long . Chattanooga, Tennessee.”
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