Allied Stone, Inc.
Tile Installer · Farmers Branch, TX
About
Allied Stone, Inc. operates out of Farmers Branch, Texas and handles tile work along with countertop and cabinetry jobs. The business lists itself as a granite supplier with extra categories covering countertop contracting, marble work, and stone supply. Their website shows they rebranded as Allied Builder Solutions and keep stock of granite, marble, quartzite, and quartz slabs plus framed and frameless cabinet lines across five spots in Texas and Oklahoma. Builders use them for ready cabinetry and countertops that fit volume schedules, with a main address at 2315 Crown Road in Dallas.
Homeowners report mixed experiences with the actual jobs. Some needed kitchen backsplash tile matched to an island but ran into stone that no longer matched after ordering, while others got help from staff like Miguel, Addie, Walter Flores, Adelita, Ricardo S., and Carlos on quartzite or granite selections and installs. Positive notes mention clean finishes on new kitchens and bars, yet several customers described stone releasing grit daily, pits forming on surfaces, or cabinets left half removed with no return visits. A few waited months for warranty door swaps or full countertop delivery that never arrived on the promised dates.
Reviewers point to slow replies on calls and messages, with some saying the company focuses on builder work and ignores individual follow-ups. Others noted quick responses from certain technicians and clean job sites after sink or countertop fixes. Service reaches the DFW area through the Dallas showroom, though pricing details and exact hours stay limited to what customers mentioned about delays or stock checks. The company handles both new construction tie-ins and post-move tile or stone adjustments.
Google shows a 3.4 rating with no reviews counted there, while other feedback splits between praise for material variety and strong complaints about unfinished work, unreturned calls, and product defects that appear after a couple years. Recurring points cover communication gaps and stone performance issues alongside occasional wins on showroom guidance and precise installs.
Service Areas
DIRT Score Breakdown
22 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I wish there was a NEGATIVE star because they don’t deserve the star at all. PLEASE DONT WASTE YOUR TIME and MONEY. The number of follow ups, calls, messages cannot be countable and they DONT RESPOND period. Our builder went with this company so we had to install kitchen backsplash after we moved in with the same stone as kitchen island and we have been working with MIGUEL he initially said they have the stone and after we ordered the stone it isn’t matching with the island and they said the stone manufacturer doesn’t sell the same stone anymore. They was a price cut even though it wasn’t our fault but this guy didn’t do his work properly. They NEVER CARE for clients and they don’t even know the meaning of service stuck with these guys for almost 5 months. Its always us who needs to follow up endless calls and messages and we had to go to office since he doesn’t respond and he always convinces saying I am going to update by next week and then he disappears. They were supposed to install fireplace stone and its been 5 months and Miguel says all types of stories initially we thought it was real but later we realized it because there were so many excuses my wife is sick, i am on leav”
“Excellent company with great customer service, they took very good care of my wife in picking the granite for our home. She wanted a black and white motif for our kitchen and they found her the perfect stone Black Horse. They have very unique and beautiful stone at the showroom.”
“The granite countertops and island top in my new home were installed by Allied Stone through David Weekly Homes. The home is 3+ years old. The granite is releasing particles daily that feel like someone sprinkled sand on the surfaces. Every morning you can wipe up a collection of this grit. You can feel and see the pits that are forming on the surface as a result. Obviously there is a manufacturing defect in the production of these tops. The builder won’t touch it after a year and Allied won’t call me back after leaving several messages. Buyer beware. I have owned many homes with granite tops and have never experienced this “degradation” of the stone. It’s a shame end users unknowingly get stuck with defective products with apparently no product support on an obviously defective product.”
“I want to thank Addie from Allied Gallery Dallas for her incredible support in designing my home bar. The selection of quartzite and quartz countertops is truly stunning, and I appreciate the guidance you provided throughout the process. Your expertise made a huge difference, ensuring that I chose the perfect materials for my space. The installation went smoothly, and I couldn't be happier with the final result. If you're looking for a wide variety of beautiful quartzite and quartz options, I highly recommend visiting Allied Gallery. Thank you again, Addie, for making this experience enjoyable and rewarding!”
“Highly Recommend Allied Gallery Dallas! I am here to recommend Allied Gallery Dallas to anyone in the DFW area searching for high end marble and granite. From the moment I arrived, I was impressed by their extensive selection and the quality of materials available. The team at Allied Gallery Dallas truly understands high end marble and granite, providing expert advice and insights that helped me make the best choice for my project. Their dedication to customer service and knowledge of high end marble and granite is unmatched, making the entire experience enjoyable and stress-free. If you’re looking for high end marble and granite, look no further than Allied Gallery Dallas. You won't be disappointed!”
“We recently used Allied Stone Dallas after being referred to them by a family member. We do not live close, and Walter Flores was quick to respond and help us with everything we wanted and needed done in our new kitchen. They did a great job and I appreciate how efficient and precise they were! I would recommend them to anyone! My kitchen looks great!”
“I recently worked with Allied Stone Dallas for my new house project and I couldn't be happier with the results. The team at Allied Stone Dallas was extremely professional and knowledgeable. From the initial consultation to the final installation, they provided excellent customer service and attention to detail. The quality of the granite they supplied for my countertops was outstanding. The selection process was made easy with their wide range of options and their expert guidance. The installation was done flawlessly, and the end result exceeded my expectations. The countertops look absolutely stunning and have become the focal point of my kitchen. I highly recommend Allied Stone Dallas to anyone in need of a granite fabricator. Their expertise, craftsmanship, and customer service are top-notch. I will definitely be using them for any future projects. Thank you, Allied Stone Dallas, for making my new house project a success!”
“Allied is not trustworthy. Google recent legal settlements and you’ll see they are cheats. They charged me for 4 slabs they never used and will flat out lie to you. Do not use them.”
“Very slow to get back for my warranty cabinet door replacement and still waiting for several months to hear back on when my cabinet doors will be replaced. They have not finished my jobs and it has been now over 6+ months and sitting there in the dust bin and said they would investigate with no answer.”
“There isnt zero or negative star for me to choose. This company took money from my husband in advance, but the job is not yet done for 6+ months. They made my kitchen ugly by removing some cabinets but never came back to finish the project. I am left in the middle for months with ugly kitchen. Staff confirmed they are intentionally not responding to my emails and voice messages as they are busy with builders projects. What a poor service to your customers.”
“We have been waiting for months to get our countertops. They tell us it will be next week and it never happens. Our contractor has talked to them we have personally talked to them. Our project is at a stand still waiting on countertops.”
“Very rude. Do not recommend to anyone. Product isn’t as high end and they claim. They only sell bulk cheap material for builders whom lace basic quartz in your new home. Stay away!”
“Great service! Adelita helped me get throught the entire process! Ask for her whenever you get started on your next project!”
“Worked with Ricardo S. Very responsive. I was sent by The Crown Group Builders. The show room is amazing!”
“Carlos was very professional. He came in, did the work, cleaned up and was was on his way. Prayers I won't see him again, that would mean no more problems with the kitchen sink 👏”
“Good company with great people!”
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