Interceramic Tile & Stone Gallery

Interceramic Tile & Stone Gallery operates as a tile and stone supplier in Haltom City. They carry ceramic and porcelain options along with marble slabs, travertine, granite, and setting materials such as multi-floor mortar and flex adhesives. The showroom features collections in concrete, wood, and decorative styles across colors like beiges, grays, blues, and greens. Customers stop in to browse in-stock products including mosaics, quartzite, and porcelain slabs for various installation needs.

Reviewers mention coming by to select and pick up contractor tile orders, including split loads that took extra time to handle. Lindsay assisted one buyer with 4 by 4 pieces and matched the items to the project requirements. Gus De Leon receives notes for being friendly while answering questions on the materials. Others describe the range of choices available and how staff members guided them through the options during visits.

Pickup times come up as quick for some orders while others report delays in pulling items even after advance calls. Staff interactions get called helpful and friendly in multiple accounts, though a few note staff acting rushed or put out by questions. The location stays open to the public for selections, with one account pointing out a mismatch between posted hours and actual availability. Pricing draws comparisons to nearby suppliers without claims of being lower.

The business shows a 4.4 rating from 26 reviews. Recurring comments cover staff assistance with product choices and the variety on display, while a smaller set of reviews flag longer waits for orders and occasional rudeness from team members.

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“Loved loved loved!!! The selections are great and Lindsay was amazing.”

“Quick and speedy service. We had a difficult order that we had to split and it took awhile. The lady behind the desk was more then courteous and helpful. We love picking up our contractor tile orders here. Easy. Quick. Fast. Worthwhile”

“came here at 7:30 when they opened called yesterday afternoon for them to have my order ready. I work on forlifts daily also and Honestly I could of had this product ready in litterally 15 minutes. it is now 830 they havent even gotten my order pulled. we have a 50 million dollar a year company use this company every day and I can tell you that this is the worst service not only in interceramic but also in all the tile world do not come here and expect normal realistic timely demands to be met. expect to wait. I have to be somewhere at nine with this product so now this has impacted not only us as a customer but my customer service to my customer looks terrible because interceramic has caused me to now not meet the demands we have promised. But wait there is more the warehouse has seemed to have a stuck up attitude I have not said a word to them. like a am a burden to them. its now 840 im pulling out saw four people come in and get orders get loaded and leave. they need to remember Customers are the most important people to their business we arent just dependant on them they are dependant on us too”

“This place has a decent selection of tile. But so does every other tile place. And they’re not any cheaper than anybody else like the tile shop directly next-door or DalTile across the road. The issue with this place is that everyone is rude. Other than the nice middle-aged man with gray hair that sits at the front everyone I dealt with there was rude and seemed like they didn’t have time to help me. They act put out by the fact that you’re there and you’re asking them questions. If they don’t want to be open to the general public, then don’t be open to the general public. My Tile Guy told me to go pick out tile at either Interceramic or Daltile. I couldn’t get an appointment with Daltile because of Covid so I went to interceramic. They don’t have nearly the selection that Daltile or the tile shop does. But I I just needed a simple off white subway tile. Every time you try to get help they act so irritated that you have questions. I had the measurements for the space that I wanted to tile but I didn’t know the actual square footage. You would’ve thought I asked them to take a bullet when I asked them to help me calculate that. To make sure I was getting the correct amount. The”

“Great looking place from the outside, but closed.. Guess office hours sign on door should be updated. Would have loved walk through the place. Lucky the tile shop was open as stated..”

“Thank you to Linsay for helping me with the 4 x 4. Really appreciate that you though about what we needed and help me accordingly.”

“Great customer service! Being new to the industry, they went above and beyond.”

“I Love my tile floors!!”

“Wide selections, very helpful staff.”

“Great service. Very helpful staff!!”

“Very helpful staff. Very friendly.”

“The showroom remodel looks very nice”

“Gus De Leon very friendly and knowledgeable”

“Great place, product & service”

“Friendly and always helpful!”

“Great people to deal with”