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Steam Master Cleaning

Tile Installer · Southlake, TX

Residential
Active

Service Areas

Southlake

DIRT Score Breakdown

Google

516 reviewsView on Google →

4.9

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Isaac and Evan cleaned my carpets today! They were both very friendly and did the job in a timely matter. Very happy with results. Will recommend!”

Yarim Robles

“Luke and jesse did an outstanding job with my cleaning! He was punctual, professional, and paid great attention to detail. My couch was left spotless, and they went above and beyond to make sure everything looked amazing. It’s hard to find someone who takes this much pride in their work. I highly recommend Luke and Jesse to anyone looking for reliable, high-quality cleaning services. I’ll definitely be booking them again!”

brielle white

“Allan did a really good job on my carpet cleaning. He showed up on time, was professional, and got stains out that I honestly thought were permanent. The carpet looks much cleaner and smells fresh without a strong chemical odor. Pricing was reasonable and the whole process was smooth and easy. I’d definitely recommend Allan and would use his service again.”

Ernestine Fair

“Logan did a fantastic job! He even got stains out of my couch, that I think would have been hard to remove. Thank you Steam Master for an excellent job!”

Connie Coyne

“I want to give equal recognition to Ramon, Trey, and Dean. All three were professional, knowledgeable, kind, and genuinely helpful throughout the process. Ramon and Trey handled the carpet cleaning with care and professionalism, while Dean worked through the scheduling and communication issues to help get the service completed. I appreciate each of them and want to make sure they receive the recognition they deserve. Unfortunately, I cannot give the company a five-star rating based on the overall experience. I waited more than a month to have areas that were originally missed cleaned, while continuing to deal with the smell of vomit in the room. Although the company made an initial attempt to address the problem, I did not feel the issue received the attention it needed until my carpet was returned. The carpet was brand new before this incident, and after Ramon and Trey left, I was discouraged to discover that some of the areas requiring spot treatment had not been properly treated. As the carpet dried, some of the stains also began bleeding back through. I appreciate the professionalism, knowledge, and kindness Ramon, Trey, and Dean demonstrated. My lower rating reflects the de”

Alex Hainzinger

“Jacob and Alexander came out just a few hours after I called which was very impressive. I was not home but my wife was and Jacob made sure to call me to go over pricing and the details. The carpets and rugs were cleaned with no issues and left the house smelling brand new. Highly recommend this company especially with same day service. When I arrived home they were finishing and Alexander even showed me around the van as they were putting the tools back. Very structured process and it was all around a great experience. Thanks guys!!”

Caleb Mayes

“George came by and did a AMAZING job on our den carpet because our dog is in training and she pees on the carpet. George explained all services included, gave great customer service and also gave us our next appointment date for continued service. Thank you so much for your last minute great customer service and I look forward to using you again VERY SOON.”

Destineye

“First, I want to give Steam Masters kudos for their excellent customer service! Called on Monday and was fit into the schedule on Tuesday. Pricing was comparable with industry standards. My technicians Salvador and Fernando were professional, experienced as well as expedient. Have tips to “help” keep the carpet clean longer without making me feel bad about my current “cleaning process” 😊. Also, briefed the process prior to the cleaning as well as what was going to happen in the next 24 hrs. Would highly recommend!”

Teri Wright

“Coby, Cowan, Jesse were absolutely wonderful. They spent careful attention and care on my items doing anything possible to help me out with my extremely tough to treat linen. Overall an amazing experience!”

Claire Cunningham

“Merced and nick came out and gave me a fair price that was competitive and not mis leading i read some reviews about cost and those are Totally false! CARPETS came out fantastic! Don't believe some of the things u read this company is 5 star !”

Averie Cee

“Allan did a great job with our couch and all the stains were removed. He was very thorough and helped us a lot.”

Cristina Marce

“Alann came by and did a great job for a great price for my sectional couch! Highly recommend”

Taylor St. John

“Vincent was amazing! He explained the pricing and process thoroughly! Hard working, polite and excellent customer service! Thanks for a great job on my travertine & porcelain tiles and for removing the ugly stain on my couch! 😅”

Ebbie Matthew

“Izzac and Chris cleaned my couch they were amazing and very informative. They cleaned my couch throughly and it smells great. Update: So Idk how long it suppose to stay clean but the dog smell came back after 3-4 weeks. Aw that sucks I thought this woukd really work smh. Izzac and Chris are still great workers now I'm just wondering can I get my couch cleaned again for free or at a really low price.... also what happened to my pictures I posted after the cleaning?”

Nicole Nicole

“George from Steam Master Cleaning did a great job with our carpet. It took some time to get it fully clean, but he was extremely thorough and made sure everything was done right. He was very helpful, professional, and had a great personality. Really appreciated his attention to detail—highly recommend!”

luna khadka

“My parents are up in age and I can’t help as much as I wast too but Chris told me not to worry, he has everything he needs in his van to pad flush all the urine out of the carpet. He said it’s a good thing I didn’t use any store bought treats because they can bleach the carpet”

Autumn

“Izzac and Josiah cleaned three bedrooms, a primary closet, area rugs, upholstered bed, and upholstered couch. They were professional, informative and flexible when I added items. I highly recommended Steam Master and hope you get the pleasure of working with Izzac and Josiah.”

Jackie Engwicht

“Salvador and Brandon came out to quote me on my couch which I haven't cleaned it 4 years and my apartment carpet that I moved into 3 weeks ago, the carpet bothered me a lot and the apartment I'm in has terrible management, so I decided to reach out to steam master cleaning which has five star reviews. Well all is can say is this place is Quality work!!! Amazing job you guys I really appreciate it... Everything feels so brand new and amazing smell too.. I love it!!! Y'all awesome and super friendly and kind, Thank you Salvador!! Thank you Brandon”

Katrina

“Chris and Tyler at Steam Master did an amazing job cleaning our couches! My husband and I were so impressed with their professionalism, attention to detail, and efficiency. They were friendly, thorough, and explained pricing and other information clearly, taking time to ensure everything looked and smelled fresh. Our couches look brand new again, and the whole process was quick and hassle-free. Highly recommend Chris and Tyler for top-notch service and results!”

Sarah Harryman

“Gabriel and Michael showed up on time, explained the process and was able to do the job the same day. I had an issue with cat smell from the previous owner and the team did an awesome job of eliminate the smell. They also steam cleaned the floors which had a film of dirt and grime. Spent so much time making sure to get each area of the floor clean and even ask me along the way if I needed anymore cleaning in specific areas. I do believe they did an exceptional job. Now the cleaning was pricy and as a customer/ consumer, I prefer a price list before hand. This was not provided by Steam Master management. That is the one thing I would have liked to have beforehand. Gabriel and Michael represented the company in a professional manner.”

Margaret M
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