Gowdy Flooring

Gowdy Flooring runs a store at 5205 Coulter St S in Amarillo that stocks and installs tile along with hardwood, natural stone, luxury vinyl and carpet for houses and businesses. Staff draw on 150 years of combined commercial and residential experience to guide selections and handle the work from start to finish. The place covers the full range of options in those materials without limiting itself to one type.

Homeowners describe tile jobs where Cavin walked through every detail on product and install so the customer felt informed at each step. Jeremy handled a full tile replacement with steady updates and steady effort until the floors were down. Carpet jobs get mentioned with Bob sorting out budgets and installers who showed up ready, stayed polite, cleaned as they went and checked in on preferences. Wood flooring and ceramic wood installs also appear, with crews taking time to level old layers and concrete before laying new material. One review noted Matt measured and quoted but added over 100 square feet and extra trim, leading the customer to handle the return themselves. Another customer said Alex knew the products and how they fit different applications.

Reviewers point out that sales staff stayed past normal hours to finish color choices and discussed prices openly without pushing higher options. Installers kept to the schedule in most cases but a few jobs slipped, with one carpet customer waiting through three Fridays before the crew arrived on Saturday. Communication from the sales side and from tile crews like Jeremy stayed consistent, and pricing drew comments for staying reasonable on carpet and other materials. The work stays local to the Amarillo area based on the addresses and jobs described.

The Google rating sits at 4.4 though no reviews appear there. Across the customer feedback the main points that repeat are strong product selection, staff who know the materials and solid results on both tile and carpet installs, with occasional notes on timing and one case of a padded quote.

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“Bob was great! We told him our budget and he made it simple. Installers were awesome! Very friendly and professional. Gowdy will always be our first call for carpet or flooring. Ron George”

“One word “AMAZING!!”. Cavin is awesome! I literally don’t have a negative thing to say about Gowdy Flooring! It means A LOT to have a salesman that is educated & willing to work with his customers regardless of what it is. He educated me on everything to do with the tile, carpet, install etc. Little details NO other flooring place helped me with! That’s why I chose Gowdy! I also would like to say what it means to a homeowner to have installers that know what they’re doing every step of the way! Both Tile & Carpet installers were on time, polite, educated, cleaned up as they went. Both installers would ask me my opinion about every step. In this day and time as a homeowner you don’t know what to expect with customer service, I can say I AM 100% satisfied with every aspect of this remodel that Gowdy did for me! Definitely recommend to anyone who is looking for flooring, education & awesome installers!! Thank you Cavin, David,Sam, Terry & Jose & his son(I hope I remembered carpet installers name correctly)! YOU GUYS are top notch!! I won’t use anyone else!!!”

“I cannot recommend this company enough. Having your flooring replaced is a big purchase and Gowdy made it 100% worth it. Jeremy our tile installer had great communication and worked diligently to get it done. We won’t ever use another company for our flooring needs. Thanks again, Kevin.”

“Kevin was so helpful. He let me look and was available when I needed assistance. The selection is phenomenal! I'll absolutely be remodeling with Gowdy!”

“They have very nice people working there. Great selection of flooring and very knowledgeable about there products”

“The product was as good as I expected, however Matt seems dishonest. I had him measure the area we wanted the flooring for and he gave me an itemized quote, I decided to install it myself and all went good. When I finished the project however, that's when I found out Matt padded the quote by over 100 square feet and 130 feet of trim. When I called to see about them buying back the left overs, I was told they would charge $150.00 freight, 30% restocking fee yada yada. I will be going elsewhere for the rest of my flooring needs. Ron Hodges”

“We had them install our carpet and were so happy with the product and the job, that when we needed new wood flooring we went back to Gowdy. Haven't had the flooring installed yet, but the service has been excellent so far. We're expecting the same professional install and quality product we received as last time. I'll let you know how it goes.”

“We recently had Gowdy install a ceramic wood floor in our home. From the selection of this tile to the installation, Gowdy could not have been more helpful and professional. The men who installed the tile took extra time to level and prepare our floors, removing layers of old flooring and concrete before they put the new ceramic wood down. We were so impressed by the final results. Excellent work...and we love our new floor!!!!”

“They have good prices on carpet and their installer did a great job, but don't count on getting it installed when you have it scheduled. I wasted 3 Fridays in a row for my carpet to get installed. They finally got it installed on the Saturday after the third Friday. I had to call to find out that the installer wasn't coming on the last Friday I had scheduled. Needless to say this Gowdy is not going to go Gowdy on my next flooring purchase.”

“Bob B is the best. This is a top managed company with superior sales and installation services. Vast amount of options for flooring. If you can think of it, Gowdy can complete your dreams. I’m so pleased with my new floors.”

“Alex is great! He is extremely Knowledgeable on his product and applications. If you need tile or flooring Gowdy is the place! Give them a call or stop by!”

“Great selection and prices. They stayed late so my wife and I could pick out colors for our carpet. That was very nice and not skmeothey needed to do. The sales people are honest and don't steer you towards a particular and expensive carpet but just tell you all about what you're looking at. They discuss your budget and what they have in that range.”

“Matt was awesome! Wonderful, friendly, staff and quality work! Definitely will go back!”

“We hired Gowdy Flooring in lay my new floors. They did a wonderful job. So professional from start to finish.”

“We always have the best experience with Gowdy Flooring! They are very professional and helpful. I would highly recommend them to anyone.”

“Robert & Matt were super helpful! I couldn't ask for better service!”

“People do not show up on time and leave early. Don’t waste your time calling the manager, Bob, because he couldn’t care less what is going on. Terrible manager. I will NEVER use them again.”

“Very knowledgeable and extremely helpful. Most help I have gotten with my DIY project.”

“Not the worst experience. Got flooring at a price.”