Texas Pride Custom Floors

Texas Pride Custom Floors operates as a flooring company out of Leander, TX with a location at 1501 Leander Dr #110. They focus on tile work as a core service along with residential flooring installations, commercial flooring jobs, carpet installation, hardwood flooring installation, laminate flooring installation and luxury vinyl plank installation. The business lists Mitchell Lalonde on their team page and covers Leander, Cedar Park, Round Rock, Georgetown, Lakeway, Westlake and Central Texas through their phone line at (512) 271-7883.

Customers report whole house LVP projects where Dusten took measurements, confirmed selections and placed orders the same day for a 13 day completion. Tile accent strips in bathrooms and fireplace walls came out as requested in one case. Other jobs involved swapping out existing tile and carpet for waterproof laminate or LVP selections guided by Brett and PJ, plus office floor replacements and master bedroom and bathroom repairs handled by return visits from the crew. One project replaced builder grade sheet vinyl across 1000 square feet in a single day.

They respond to inquiries quickly with upfront timelines and detailed estimates that break down costs, often coming in lower than big box options. Install teams including Carlos and his crew handle demo and placement in organized fashion while keeping the space clean. Dusten and Virginia handle selections and follow up, with work extending to rental properties and additions like extra damaged areas found mid job. Service stays within the listed central Texas towns and keeps to standard business hours.

Google lists a 4.7 rating from zero reviews. Feedback highlights competitive pricing, professional crews and solid results on basic tile and LVP installs while noting occasional problems with subfloor leveling, hollow spots or durability after several months in a handful of cases.

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“We contacted Dusten about a timeline for getting new floors for the whole house, since we needed them as soon as possible. He said it would be about 2 weeks. Other places wouldn’t even give a timeline without ordering the materials first. He came out to the house, did measurements, my husband chose the flooring (LVP) and he had it on order all in the same day. We emailed him on a Sunday and this was a Tuesday. The materials arrived, were dropped off and flooring installation was completed just 13 days after our initial conversation with him. Amazing turnaround and the floors look fantastic. As an added bonus, we saved close to $5,000 from other estimates we had done from big box stores. Dusten is easy to talk to, very professional, and great with communication to top it off! 100 percent recommend this company!”

“We had our floors done in our master bedroom and bathroom back in December 2021. At first they seemed fine, 6 months after installing, the boards in the bathroom were separating and we had to have them come back out to repair. That was disappointing but not horrible seeing as they did come and rectify it. Fast forward to now, November 2025 and the boards in the master bedroom are literally falling apart and popping up in high traffic areas. We had another guy come take a look and he was shocked to see that they had not leveled our floors before install or used underlayment of any kind. We are way out of their warranty range now and we are going to have the floors replaced now by someone else at a huge expense. The product they used is absolute garbage and clearly, the workmanship is shoddy. We feel ripped off, paying $3600 for floors that have to be replaced less than 4 years later.”

“We were in the market for new flooring to replace our existing tile and carpet in our home. We were initially interested in wood like tile but we weren't sure that was in our budget. We decided to check out Texas Pride Custom Floors as they are local and we had heard good things. We worked with Brett and PJ on the different selections that they had to offer. Once we were in the store we really fell in love with the waterproof laminate selection that they had to offer. Their team did a great job explaining the benefits to the laminate and in the end that was going to be the best fit for us. We took home a few samples and by the end of the day we had made a selection. Within a few hours of making our selection PJ sent over the proposal and we accepted. The next day we put down the deposit and the materials were ordered. The installation team came out and completed the job from start to finish in just two days!! This included the demo of all the tile and removal of carpet. Our home is just over 1500sqft and they were able to get all the demo and prep work out of the way in the first day. Job was completed and the team was walking out by 6pm the next day. Not only was I impressed with ”

“We had recommendations from friends to use Texas Pride. I'm satisfied that not only did we get a quality product (most people assume it's real wood flooring), the installers were very professional and diligent. Here's some "beauty shots" of our rental property with the new Texas Pride luxury vinyl flooring.”

“We had new flooring put in and it looks amazing . We have had Blue carpet for over 20 years .. I love my new floors . The Installation team was Great. on time did the work in one day . If you need new floors we highly recommend Give Dusten a call”

“I had my office floor done a few months back and the more I looked at the floor in my office versus the floor in my living room (done by another company) the more I wanted to change the floor in the living room. Today, they came out, removed the old floor, and installed the new floor. I'm so happy with the look of my living room floor! I'm truly happy with the professionalism everyone had that I worked with, and the final outcome of my floor is beautiful! So very happy!”

“Texas Pride Floors started off well but ended poorly. My new LVP floor has holow spots, crunchy sounds, and ridges that can be felt under the vinyl. They would not acknowledge that the issues were their responsibility. I hired a private floor inspector to get a second opinion. TPF has tried to place all of the issues that I see with the floor under the HVAC not being on when the floor was installed last June. However, the inspector found that the subfloor preparation was at fault and NONE of the issues I'm experiencing are related to HVAC. I gave them a chance to collaborate a solution with me and their response was not to take responsibility in any way, they wouldn't even answer the email. The company will not honor their 1 year installation warranty on labor. The installer was Nelvke, which they told me was their best installer however the inspector found deviations all throughout the 2600 sqft of installed floor. I paid 17K for this floor. I paid for leveler and they did not make sure the sub floor was flat before installing. Beware and steer away from this company.”

“This company is everything you ever wanted for a floor replacement job. Shelly was fantastic in helping us with product selection. Their 3-man crew was outstanding. Demo and installation was very organized. They were respectful of our belongings and very efficient in their work, and they cleaned up after themselves.”

“UPDATE January 17, 2023. (Original post from fall 2020) All anyone needs to see with regards to Texas Pride Custom Floors is that the RESPONSE FROM OWNER didn't happen until TWO+ YEARS LATER! And no, we never heard from them prior to their note below. How very sad. TLDR = 2 ½ out of 5 stars. Good customer service. Good for BASIC tiling. BAD for anything more complicated than brick pattern. And I do NOT recommend this company. We chose Texas Pride Custom Floors as they are local & had good reviews. We were upgrading 3 areas in our home. We did an accent strip in our master bath. It came out great. We did an accent wall surrounding our fireplace. It came out great. We wanted to do a HERRINGBONE pattern backsplash in our kitchen. It did NOT come out great. As a matter of fact, the first tile we chose, as the tiler was installing it in a HERRINGBONE PATTERN said it wasn't going up right. After meeting with the sales rep, that tile was torn down & we chose a different (LARGER) tile that the rep recommended would be a better choice for our HERRINGBONE backsplash. We waited a week or two while the new tile was on order. When the new tile finally showed up, the tiler showed up & start”

“I couldn’t be happier with my experience working with Texas Pride Flooring! From start to finish, they were absolutely amazing, professional, reliable, and genuinely invested in making sure everything was done right. What stood out most was how fair and upfront they were with pricing. There were no surprises or hidden costs, just honest, transparent communication that made the whole process stress, free. A special shoutout to Cody and Virginia, who were a true pleasure to work with. They were responsive, knowledgeable, and made sure every detail was taken care of. Their attention to customer service really sets this company apart. If you’re looking for quality flooring work with a team you can trust, Texas Pride Flooring is the one to call. Highly recommended!”

“Save your time and money. New flooring was installed incorrectly and after attempted repairs is even worse. Damaged walls and baseboards. Installers were unprofessional and unskilled. Regular use of profanities. Supongo que no pensaron que nadie mas hablaba espanol. Que broma”

“My wife and I were looking for new floors to replace the white tile in our living room/kitchen/entryway. We wanted wood-look vinyl or laminate that could endure spills, mud, scratches, and mainly not show all the dog hair produced by our two shedding-machines. We originally looked at Home Depot and Lowes, but never felt comfortable enough to make a purchase. We saw Texas Pride was here in Leander and stopped in one weekend, where we were helped by Brett. He helped us find the type of flooring that would check all of our requirmemnts, but also work for our budget. Any samples we wanted to view in our home he provided, and once we had picked the winning design everything was set up and the ordering process began very quickly. They have their own installation department, and their team did a fantastic job. Our job wasn't huge, just under 1000 sq/ft, but i was still impressed they finished in a single day. This included leveling out the areas where the new flooring would be installed, installing the planks, as well as the quarter round and other trim peices. And it looks fantastic. No issues, no high spots or low spots, just great looking floors. The final price probably ended up less”

“We had our downstairs floors and bathroom floors replaced with LVP. Dusten was great to work with. We had 3 quotes from other companies and Texas Pride provided the best value at a great price. Texas Pride was the only company who provided a detailed estimate that made sense. All others would not provide a breakdown of their estimate. The team that installed the floors were professional, fast, and meticulous. I still cannot believe they removed builder grade sheet vinyl and replaced 1000 SF in one day! I love my floors! Great experience working with Texas Pride! Highly recommend.”

“I have worked with Texas Pride several times over the last 10yrs, and as long as they are in business, I won't shop anywhere else.”

“Very happy with my new floors! They were able to seamlessly integrate some leftover tile from the rest of the house and make a much easier to clean office space/pet room! Very pleased with the more than reasonable cost and the guys were super fast! Highly recommend Dusten, Virginia, and the whole team at Texas Pride!”

“TLDR: We got a good floor at a good price. Installation team was excellent. The demo team broke furniture. Pre-sales experience was great. Contracts were delivered on time and Justin was easily reachable during that period. We ran into a couple issues after the fact and I've listed them below: 1. The timeline we had scheduled didn't work out. We were going to be out of town for several days and wanted to get the demo and installation done during that time since we wouldn't be there and our dogs would be boarded. There were quite a few supplier issues, which can't be entirely blamed on Texas Pride, but more of an FYI for anyone looking to get flooring redone. 2. During the dustless demolition (good choice for tile btw), our couch got broken to where the back would fall off if you sat down in it. I raised the issue to them, was rebuffed, and then promised that someone would reach out to help. None of that happened. It was a problem that wasn't too difficult to fix with some wood screws, glue and ingenuity, but not a great experience to have furniture ruined/requiring repair. We were dreading the installation day because I work from home and was going to have to juggle our two ve”

“Highly recommend Texas Pride for flooring. We had estimates from other floor companies and Texas Pride was very competitive, coming in with an estimate that was thousands less (not hundreds, thousands!) than the competition. Brett was helpful in making recommendations as he did all he could to keep the cost within our budget. Since the estimate was lower we were able to add more to the job, which we are extremely grateful for doing. In the store, Virginia was great too as she helped in getting samples while answering any questions we had. For the installation, Carlos and crew were fantastic. He was friendly, courteous, and paid attention to detail. Again, any question or request we had was addressed in a professional manner. If you need flooring, please consider Texas Pride! We are very happy with the flooring and the workmanship (installation).”

“Dusten and Virginia are the *dream team*!!! We had our bathroom floors redone from wood to tile and some damaged wood planks replaced and their team did an incredible job! From start to finish, they were super communicative, considerate of expenses on our end, and made sure we were happy at every step. They even added on to the project when we found additional damage in another area of the house, and were very reasonably priced while keeping quality top tier! I HIGHLY RECOMMEND this team for any flooring project!”

“We've had Texas Pride do two different flooring jobs for us. We liked them so much the first time that we had them come back out to do more! Both jobs involved ripping out carpet and replacing with vinyl. We are in a new build and had some vinyl and some carpet. Don't care for carpet and wanted vinyl throughout the house. TX Pride was able to find and order the same style flooring we already had and did a fantastic job installing it. There is no visible transition, looks like all the flooring was installed at the same time. Carlos and his crew did both installs and were so nice. They even played with our dog! Pricing is also competitive. Highly recommend.”

“This is the second time we have used Texas Pride for our floors! They are so quick and wonderful to work with. Our floors look amazing and we can’t recommend them enough. If you need new flooring we highly recommend calling Dusten!!”