The Lawn Firm, Inc.

The Lawn Firm, Inc. runs tree service and related work out of Colleyville, Texas at 1603 Hall-Johnson Rd. Tom owns the outfit and they handle arborist consultations, tree removal, cabling and bracing, health evaluations, planting, storm cleanup, stump grinding, trimming and pruning. They also cover sprinkler repair and irrigation design, drip systems, landscape design and installation, grass seeding, hand scraping, lawn maintenance, fertilization and weed control, and seasonal cleanups. Their listed service area covers parts of Dallas County including Coppell, Dallas, Flower Mound, Irving and Roanoke plus Tarrant County spots such as Bedford, Trophy Club, Southlake, Keller, Hurst, Euless, Fort Worth and Westlake.

Customers report mixed results on the actual jobs. Some note yards transformed through landscape work by Dee and Patrick, irrigation fixes by Ariel and Gilberto that kept systems running despite old valves and tree roots, and tree and maintenance tasks handled by Juan Santillan and Jacob Galicia. Others describe problems such as backyards left unmowed, grass cut only with weed eaters, clippings left on patios, trees planted too low with cut roots and wrong bubblers that died after replacement, and a fertilization quote that came back at full monthly service pricing instead of the single service requested.

The company gets described as responsive with account managers like Dallas, Ricki and Casey who answer calls and handle issues on neighborhood and commercial accounts. Reviewers mention work across multiple years on irrigation systems up to thirty years old, routine mowing on common areas, and projects finished on time with adjustments made when asked. Service reaches both residential and HOA properties in the listed counties with crews that stay consistent enough for repeat customers to know the technicians by name.

Reviews show a Google rating of 4.2 alongside repeated mentions of strong irrigation and landscape outcomes from named crew members, ongoing maintenance reliability, and occasional complaints about mowing quality and planting methods.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I had a three bad experiences with The Lawn Firm located in Colleyville, Texas recently. I live in a small gated neighborhood for 10 years including 25 homes. Recently I requested a $45 refund for unsatisfactory lawn service performed at my home on May 8, May 21, and June 4, 2026. On each of these occasions, the backyard grass was cut primarily with a weed eater rather than being properly mowed, and grass clippings and dirt were left on my patio. I contacted your office regarding these issues and provided Ricky with videos documenting the condition of the yard. He assured me that the crew would return to the mowing standards that had been provided consistently over the past nine years. On June 16th I received an email from Monty one of the owners or bosses at The Lawn Firm. A PARTIAL EMAIL FROM MONTY: Unfortunately, due to the recurring concerns regarding the use of a weed eater versus a mower and blowing off debris in your backyard, we have decided to discontinue backyard mowing service at your property effective immediately. Casey discussed this with you last week, but I told you I would follow up. I asked for a response by the end of today. Guess what? NO RESPONSE!! This ”

“I have enjoyed my relationship with The Lawn Firm. Tom is a kind and responsive owner who puts in the work for my HOA and my personal home. Casey has always been responsive and helpful with regard to all our invoice concerns. As you can see in the pictures, Dee is capable of designing beautiful landscapes that transforms yards into works of art. Over the course of many years, TLF has been consistent in so many respects. The staff rarely changes, allowing me the opportunity to build solid relationships with the key folks. Of the specialists who have come and gone, TLF tends to consistently work with reputable and professional talent, like their arborists, irrigation experts, and stone masons. Whether it's been maintaining lawns in our 40-home neighborhood for the HOA, planting spring colors, sodding, irrigation repairs, French drains, or facilitating the construction of a beautiful covered patio construction projects, TLF has been a good partner. The service is very personal and genuine, because these are good people with longterm careers and goals in landscaping. Kudos to Tom for carrying forward his father's legacy and running an operation that the local area can be proud of! Hon”

“The Lawn Firm did the landscaping and irrigation when I built my house. I chose to enroll in their maintenance plan because I thought that would keep them on top of fixing problems that they created. I was wrong. Two of the three trees planted in my front yard. One of them died within 6 months, they replaced it, and then the replacement died within a year of that. They told me that the warranty only covered one replacement. I had the dead trees taken out and replaced (by another company) and learned that they were planted too low, the roots had been cut (which is apparently the cheap way companies do things), and the bubblers for the trees were installed incorrectly so the water wasn’t even getting to the trees. We had Tom Monks and several other employees out multiple times for issues with the lawn, poorly installed sprinklers, lasting issues from them overwatering the grass initially, dead plants in the flower beds (from yet another mistake they made with the sprinklers), and several other issues. They also charged for services that they weren’t providing and only would correct it if I said something. To me, the purpose of a lawn maintenance program is that someone else maintain”

“This is the best Lawn Service I have ever had. My yard looks better than it ever has. A special Thanks to Juan Santillan and his crew they are very hard working and care about the job they do. In the twenty one years that I have lived in Colleyville I have had many Landscaping services. The Lawn Firm is the best hands down and they are my Landscape company forever.”

“The Lawn Firm was recommended to us when we were building our new modern hill country home and we couldn't be happier we chose to work with them. Patrick not only knew the best native plants for the area but also "got" our vision for the landscape design. He selected exterior lighting elements including lighted address numbers mounted on a statement stone out front and creatively designed curvy, earthy, natural element beds and walks that were the perfect organic compliment to our transitional home's stucco, rock and wood exterior. He consulted with our pool builder to be sure the pool shape and surrounding deck blended seamlessly with the overall landscape design. Our lot is rocky and we have a well. The Lawn Firm team has worked diligently to solve problems and optimize the performance of our irrigation system. We recently had their tree expert assess a native tree we incorporated into the landscape that wasn't looking as healthy post build. With their expert care plan, we are hoping that tree thrives for years to come. The company continues to grow and has recently added maintenance service in our area. Having the full range of services available from one great company is ”

“Our HOA has been working with The Lawn Firm for over 15 years. Lawn Firm does all the routine mowing and landscape maintenance for our 9+ acres of common area. Additionally , they monitor and maintain our extensive and temperamental irrigation system which is about 30 years old. We have used numerous landscape maintenance firms over the years, all recognizable and well established, but Lawn Firm has always delivered great service and professionalism. And, they are the only ones that have ever really mastered our irrigation system and can keep it up and running consistently. Our account manager, Dallas is doing a great job handling our account. He’s super responsive, professional, proactive, and has great follow - through. He’s done some really good work on our irrigation and infrastructure and he’s a credit to the company. Peter”

“The Lawn Firm does all the mowing for my zero lot line neighborhood. If I hired them myself I would have already fired them. Every Friday they are tasked with mowing our tiny lots of 78 homes. This entire summer they refuse to mow my back yard which is only 5 feet in depth and across the entire back of my house. There is a lot of shade in my backyard so it is not entirely full of grass but there is more than enough to mow. Every week it is a chore for me to get my tiny yard mowed. I have chased after the mower and asked them to come back and finish their job, I have talked to the supervisor on site, I have even called into their office explaining the situation and still today my backyard was not mowed. I saw the weed eater guy and explained to him and he admitted he noticed it had not been mowed. He came back and redid my whole lawn and it looks AMAZING!!!! (Thank you!!!) but why is it not done properly every week without me having to chase someone down??!!!!!!. I even put a sign outside in Spanish asking them to mow the back yard and yet again I had to chase a worker down to do it. I am not asking for anything EXTRA, I am just asking that the mowing on my yard be completed, front,”

“I am so impressed with the service The Lawn Firm provides. I have been using them for over 3 years to manage 2 commercial properties in Tarrant County. Juan goes above and beyond to to not only keep my landscaping looking spectacular, but he will always reach out to me to let me know about any other issues or ideas to make sure my properties stand out and make an impression. I will even get a call to let me know " Hey, I just ran by the buildings and everything looks great! Sprinklers are working and the plants are green and vibrant." It is so important to work with a team of members that really make life easier. The work The Lawn Firm provides is dedication, pride, customer service and integrity. When I find vendors that work well, I keep them around. Thank you to everyone at the Lawn Firm for everything you do.”

“I've been using The Lawn Firm for several years and couldn't be more pleased. There is nothing that they can't do. They do a great job with regular maintenance to the lawn/landscaping, trees, irrigation, fertilization, aeration, new installs, etc. I live on an acre with considerable topo so not the easiest to maintain. Their yearly program is perfect. Customer service is great, specifically who I deal with the most Juan and Tom! Highly recommend!”

“We have had especially great service from The Lawn Firm. They are responsive and reliable. Not only did they design and build out our yard, they have maintained it expertly for three years. They are always ready to meet and make any adjustments we want. Thanks for such a great job.”

“We recently had the pleasure of working with The Lawn Firm on a landscaping project, and the experience was outstanding. Project Manager Jacob Galicia was courteous, professional, and truly customer-focused throughout the entire process. The quality of work exceeded expectations, and we would definitely recommend their services to others. We’ll certainly be using them again in the future!”

“Gilberto is a hard worker, knows 101 effective solutions, and has done great work for us year after year.⭐⭐⭐⭐⭐ Sprinklers to water our plants/ lawn are essential here in Euless TX. Gilberto always keeps them running despite tree roots etc. He is reliable, cost effective, and does great work year after year for myself and many neighbors.🏆🏆🏆🏆🏆👍👍Thank you Gilberto.”

“I returned home after several days to find that one of the zones in my irrigation system had failed, nearly killing all of the landscaping in that area of my yard. Lawn Firm quickly sent out Ariel who was a joy to work with. He is professional, knowledgeable, and fast. He had my system repaired in no time. This included finding the faulty valve which had been buried for many years. An irrigation repair service of this quality is rare. They will always be my go-to from now on.”

“I can’t say enough good things about Jacob Galicia with The Lawn Firm. Jacob made sure all new shrubs were placed perfectly and transferred some shrubs to different locations. He was so easy to work with and made sure everything was done to perfection. He made sure the sprinkling system was adjusted to water at the correct time over the next two weeks saying he would be back then to change the setting for the remainder of the summer months. Thank you, Jacob. I will request you in the future when needing other landscaping jobs.”

“Very creative design options, gave me confidence in their expertise. They executed our landscaping project on time and on budget. I would definitely use them again and have signed up for their lawn/bed/tree maintenance program.”

“Ricki manages our neighborhood. He always answers his phone and is quick to respond. I only need to ask him one time to handle and he takes care of any issue. I appreciate his dependability and follow through. He's a great vendor who I trust. And, that does not come easy these days!”

“All projects completed by The Lawn Firm over the last few years have exceeded my expectation (whether it is replacing my sprinkler system or redesigning my landscaping). Very well priced and efficiently completed with excellent response time.”

“I am a very happy customer. I've used the Lawn Firm for many years and would recommend them to anyone. They have handled my service needs and a few larger projects. The owner Tom is very personable and goes out of his way to make your project successful. Great to see companies like this succeeding.”

“I have used the lawn firm 5 times for sprinkler repairs. They show up when they say they are going to and fix any problem I am having. Augustine has serviced us twice and I thought he was very professional, easy to communicate with, and does a really good job.”

“Contacted the lawn firm in June requesting a quote to fertilize our lawn. They came out and on July 2nd said they would quote us a price for fertilizing plus all the other lawn services they provide. Their bid came back at $608 per month! We were told that we could pick and choose which services we wanted. We told them on July 14th that we only wanted the original fertilization service that we originally requested. Today we were told that they only supply full service lawn service. I was told their owner made that decision but I was never contacted. Cheap and sleazy bait and switch tactics in my opinion”