Moon Valley Nurseries
Arborist · Conroe, TX
About
Moon Valley Nurseries runs tree service operations out of Conroe. The company sells trees and plants from its nursery location and sends crews to handle planting along with delivery. Technicians named in customer accounts include Carlos, Brian Mitchell, Chase Dean, Anthony Nguyen, Devon Hall, Samuel Baggett, and Greg. These staff members manage selections at the nursery, load and unload stock, and complete on-site work such as placing large privacy trees or smaller specimens in yards.
Reviewers describe crews arriving to plant trees the same day they are chosen or on a set schedule. Carlos and his group unloaded equipment and finished an entire planting job inside an hour. Brian Mitchell and his team handled delivery and placement while suggesting layout spots and adding gravel plus nutrients at the base. Devon Hall visited under a year-long guarantee plan to inspect a palm and two other trees, offering advice on issues that came up after planting. Samuel Baggett assessed existing trees and plants, walking property owners through care steps for stability. Chase Dean and Anthony Nguyen spent time at the nursery helping pick stock suited to specific spaces and explaining aftercare needs.
Crews show up on time or early for booked jobs and keep sites clean even when installing turf alongside trees. Deliveries follow the dates given at purchase. Nursery staff answer questions about varieties and soil needs without pressure, and they check details like root concerns before planting. Customers note the work adds visible value to homes though the cost runs higher than some expect. Service stays limited to the Conroe area with repeat visits for guarantee checks or new purchases.
Most accounts praise the speed of planting, staff knowledge, and clean results, with a Google rating of 4.7 from 355 reviews. One account described a trunk-damaged tree that broke in wind after a year and was not replaced under the guarantee. DIRT Score 4.3 from reviews on Finds.
DIRT Score Breakdown
610 reviewsView on Google →
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What Customers Say
“Carlos and his team showed up this morning right on time and ready to work! The crew quickly unloaded the truck, located the planting areas, and got straight to work. From start to finish, the entire job took no more than an hour. Their workmanship, dedication, and commitment to providing an excellent customer experience were outstanding. We absolutely love our newly planted trees and look forward to enjoying them for many years to come. Carlos and his team are truly top-notch, and I would gladly hire them again. Highly recommended!”
“I'm so happy with my experience from start to finish. Chase Dean & Anthony Nguyen took their time with me to make selections for my project and were both experienced with so much knowledge of all the trees and plants to choose from to be the perfect fit! Provided all the necessary info for the purchasing, delivery, after care, ect. Brian Mitchell and his crew made the delivery as scheduled and planting went so smooth and quickly. He also gave fantastic suggestions for the layout of everything and it looks even better than I thought it would. It's pricey, but you truly get what you pay for! We've added great value to our home and it's worth it every penny! See before and after pictures. Can't wait too see them grow and bloom!”
“Brian Mitchell and the Conroe crew were absolute rockstars! They arrived early, went straight to work, and it was clear that they were professionals and knew EXACTLY what they were doing! I've never witnessed a tree being planted but this team made it look like a piece of cake! They went above and beyond with everything they did and were so kind and helpful. I'm so incredibly thankful for them and for their effort in making my yard look great!”
“I have been using Moon Valley Nurseries since 2022. I absolutely love them. I have never had a bad experience with any of their employees. I landscaped my entire backyard after we put in a pool; we have turf, and I was very impressed with how clean they kept the site during the planting process. The planting crew was very kind and professional, and I couldn't believe how fast they planted all the trees. We purchased very large trees for privacy, and it was amazing to me that they did it all with hand trucks and smiles. The sales crew were knowledgeable, and if they didn’t know the answer, they looked it up or asked an arborist. No pushy sales or BS just to get you to buy trees. They truly seem to want to sell you plants and trees that will actually work for your yard or space. The management and arborist are OUTSTANDING!! Rich Abate and Bret Monakino are truly some of the best people I have ever worked with. Their combination of knowledge and desire for complete customer satisfaction is unmatched! Overall, I highly recommend the Conroe Moon Valley location and will use them for all future planting projects.”
“I had Devon Hall out to the house today as part of my year long gaurentee we purchased fora couple trees including the palm tree shown below. He was so professional, knowledgeable, and friendly. A real good dude. Took the time to talk to me about some concerns I had with the 2 trees I paid for the gaurentee on. Was so helpful and had lots of good thoughts, and advice. So glad we chose Moon Valley Nursery and even more glad we bought the year long service plan. Thank you so much.”
“Really enjoyed looking around the beautiful nursery with Samuel Baggett! Could not believe the variety and size of the trees there. He shared lot of valuable information to help us decide which trees and shrubs would work well together for our particular needs. Would def recommend!!!”
“A company can have a good look and a good product, but it's the people that make a good company great. Sam Baggett is one of those people that make Moon Valley Nurseries GREAT. What a wonderful experience we had with Sam. Of course his expertise was better than expected, but also Sam was very personable and easy to talk to. By the time he left my property, I had made a new friend. THANK YOU Sam.”
“Moon Valley Nurseries in Conroe has the best selection of trees and has exceptional customer service! Jonathan K., our Design Specialist, is extremely knowledgeable and such a pleasure to work with. He helped us select a perfect Leyland Cypress tree for my 95-year old father who wants a forever Christmas tree planted for our grandchildren. Brian and his team were also a pleasure to work with and did an amazing job planting our tree. Brian helped us select the perfect spot for the tree and was thorough in checking important things like soil quality, location, as well as adding gravel and nutrients at the bottom to avoid root concerns. Excellent work! Five star service from start to finish! Because of our outstanding experience with Moon Valley Nurseries in Conroe last week, we returned to purchase more trees. Greg greeted us and helped us select three beautiful Shumard Oak trees. Greg’s strong functional knowledge of the oak tree family helped us determine what would work best for our landscape situation. Greg also gave us valuable advice on how to care for a struggling tree on our property. Thank you, Greg. Another exceptional customer service experience!”
“Had a great experience at Moon Valley Nurseries. The staff was friendly, knowledgeable, and really helpful without being pushy. Anthony was especially helpful and took the time to answer my questions and make sure I found what I needed. They have a great selection of plants and trees, and everything looked well maintained. Definitely recommend stopping by if you’re looking to upgrade your landscaping or need some solid advice.”
“We’ve purchased a few things from Moon Valley! Last year I bought plants for our backyard that are thriving! And this year we bought a few more and a mature tree for our front yard! They were fantastic to work with! They did it all! Removed the old tree and 2 days later we had this beauty planted! We’re in love! They had a huge selection to choose from! They had an event going on with free drinks the day we went which was a bonus! Thank you so much! Highly recommend! 10/10”
“Chase was incredibly helpful during my visit to the nursery. He took the time to explain different plants and helped me choose ones that fit my space perfectly. Super friendly, knowledgeable, and patient. If you stop by, definitely ask for Chase — he made the whole experience easy and enjoyable.”
“My moms favorite orange tree died the last freeze we had. So I went by to get her a new one for her birthday. I was greeted by Jonny and he was just awesome! He is very knowledgeable about everything there and showed me which one was the perfect one to get and how to make sure we take the best care of it! Very happy with my present for mom and I'm sure she will love it! Very glad I came to Moon Valley to make my purchase!”
“Beware. They do not stand behind their trees. We were sold a tree that had been damaged on the trunk in their lot. You could physically see the damage but we were assured by their smooth talking salesman that we had nothing to worry about. A small storm, 25 mph wind, and the tree after being established and planted for just over a year snapped in half. As is clearly visible in the attached pictures, the center of the trunk was completely rotten from the damage years before. The tree should have never been sold. When I notified the nursery of this, after accusing me of many other “possible” issues, they eventually called back to say they would not be honoring anything. Many other tree nurseries in the area that are honest, have better products at cheaper prices, and more pleasant to do business with than these folks.”
“Sam Baggett came out this morning to assess our trees and plants, and he arrived right on time. As an arborist, he was very knowledgeable, professional, and friendly. He walked us through everything, let us know our trees and plants were in good shape, and shared helpful tips for caring for them between visits and keeping our trees sturdy through hurricane season. We really appreciated his time and expertise. Great experience overall, and we'd definitely recommend him!”
“I’ve used Moon Valley Nurseries in Conroe for several years. Anthony and Greg have been great to work with. Always good suggestions and guidance. The plants and tree selection is great. It was fun selecting the actual trees and plants. I’ve also have been using their tree service to help my young trees to thrive. Both Sam and Devon have come and gave great advice”
“Chase was so polite my 10 year old commented on how she wanted to be like him. He was very helpful and very patient with my kids. Of course the plants were beautiful as well. He was very knowledgeable about how I needed to water them to keep them beautiful.”
“Are you looking for honest, dependable and top notch service when shopping for your nursery needs? Look no further than Chase Dean and Moon Valley Nurseries! He goes above and beyond to ensure all of your needs are met and exceeded! Anthony, Brett and Jonathan are also quite helpful, however, Chase Dean is the ABSOLUTE BEST!”
“Samuel Baggett at Moon Valley Nurseries was incredibly helpful. He took the time to answer my questions and gave me some great tree care advice that was easy to understand. It’s clear he knows his stuff and genuinely cares about helping people. I highly recommend asking for Samuel Baggett if you need guidance or are looking for quality service!”
“Beautiful nursery with plenty of plants to choose from. We had a great experience with the Manager, Greg. He was knowledgeable, very helpful, and really took the time to guide us in choosing the right plants and shrubs for our space. You can tell they genuinely care about their customers!”
“Checked it out today for the first time, just needed a couple of small plants and they had a wonderful variety. Was looking everywhere for confetti lantana and was glad to see they had it! the staff was extremely kind. Anthony showed us around and was a great help! Highly recommend and will be returning!”
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