TSU Hauling Co. LLC

TSU Hauling Co. LLC runs from an address on Crestway Rd in Converse, Texas. Kevin handles the operation which covers tree service plus fence work, landscaping, pressure washing, trucking and truck rentals through the claimed profile. The business lists itself under those categories and handles hauling tasks that tie into the extra services noted on the profile.

Customers have described problems with trailer reservations where staff did not open at the stated time and left people waiting without help after calls went unanswered. One account covered an attempt to move a small hot tub that ended with damage and Kevin pushing for payment right away while acting defensive instead of fixing the issue first. Other feedback pointed to the same owner as the source of repeated trouble during simple hauling jobs.

The outfit shows up late on promised hours in cases where personal matters like a spouse being out of town changed the schedule without notice to the customer. Calls for help on rentals led to long waits before any response and then demands for money even when work caused harm. Service stays limited to the local area around Converse with no details given on regular daily hours beyond what showed up in these accounts.

The three reviews all sit at one star and keep coming back to the same points around missed opening times, damage during moves and questions over how Kevin handles problems. The profile carries a one star mark from the listed feedback even though the main rating line shows zero reviews attached.

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“100% dissatisfied with this TSU Hauling U-haul rep location. I reserved a trailer with an 8am pick up time submitted my info online with Driver license and credit card. Rep was unwilling to help me get the trailer after I waited for 30 minutes to receive a return call and speak to him. He then told me I was basically out of luck because his wife was out of town and he would not open till 9am. Found out from U-haul that they were supposed be open at 8am. Ultimately a waste of 4 hours of my time and losing billable hours that I should be charging my customer and now I'll be 4 hours late to my FIRST appointment after having to deal with this place and then have to acquire a trailer elsewhere. I should send you my bill for $600 for wasting my billable hours this the day and your inconveniencing of myself and my customers all because you fail to live up to your contract with U-HAUL! This is the location next to Danny's Garage. Danny the mechanic/property owner was very helpful.”

“Not able to move a small hot tub without damaging it and Kevin became extremely defensive demanding payment before damage was resolved. Bad customer service!”

“Stay away from this individual; very dishonest people; the owner Kevin is a big scammer”