Arbor Oaks Tree Professionals Inc
Arborist · Georgetown, TX
About
Arbor Oaks Tree Professionals Inc does tree work out of Georgetown Texas. John MaCuk owns the company and meets customers at their homes to look over trees for disease, dead wood, crossing limbs or root problems. The crew trims live oaks and pecans, removes large dead trees, grinds stumps and clears mistletoe or ball moss. They also shape trees that need more sunlight or fix issues like girdling roots.
Customers have asked for checks on maples that failed to leaf out from fungal disease and needed full removal. Others wanted dead wood cut from front yard trees and two large oaks cleaned up after a storm. One review described a pine that died after a trim job with no refund offered. Another told of a drain pipe broken off a house wall during limb removal where the owner started a quick patch but left before finishing. Positive accounts cover stump grinding in tight spots, clearing overgrown limbs scratching cars and replanting a small tree knocked over by wind.
John often arrives the next day after a call to give a quote and can start work right away if another job cancels. Crews show up on time, work through the day and clean up debris when done. Reviews name Ricardo for careful stump work and Mike for keeping jobs on track. Pricing comes in as competitive and fair in most accounts, with service focused around Georgetown.
The company carries a 4.6 rating from 80 reviews. Common points include John and the crew knowing tree care, finishing on schedule and leaving yards neat. A few reviews raise concerns over property damage during jobs and follow through on promised fixes.
DIRT Score Breakdown
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What Customers Say
“I called Arbor Oaks Tree Professionals based on an advertisement from one of the circulars we get every week. I called to inquire about a big maple in our back yard that had not leafed out. John, the owner, came out the next day and took a look at the tree - turns out it had an incurable fungal disease and needed to come down. After discussing the process by which this would take place, we also looked at the other trees in the yard. Most were OK, but each had its small issues that could be remediated with the help of a professional. One, for example, was infiltrated by a neighbor's tree and needed help reaching the sun. Another had girdling roots, and all needed to be cleaned up and shaped. Additionally all needed the root flares exposed from the sod that had grown around over the years. John was able to get a crew here the very next day to work on taking the big maple down and clean up the trees. The crew arrived at 10, not too early but right on time, and worked diligently all day. By the end of the day, the 35-foot maple was in pieces on the truck, with no damage to surrounding trees, our lawn, or our brand-new patio wall or bricks. The other trees were pruned and shaped as wel”
“Today we hired another tree company to remove a pine tree that Arbor Oaks killed 2 years ago during a simple trimming. We paid Arbor Oaks for the trimming, and John refused to refund money due to the damage even though he admitted his crew had messed up and killed the tree. He also said he would take care of the removal of the tree for us, but of course we never heard back from him. I would highly caution using Arbor Oaks to anyone who cares about their trees. They are not qualified! We are using Brent’s Tree Service from now on.”
“DO NOT USE ARBOR OAKS. Buyer Beware: Crew broke external drain pipe off our house wall/siding while removing tree limbs. John was going to do a half-way fix and glue another piece of pipe over it instead of fixing it properly. Thankfully, I went to help him and realized what he was doing and offered to help him fix it properly. I even gave him a head lamp and (foolishly) paid him in advance for the remaining work/treatment. Once he had that money he never returned, didn’t return calls, and never completed the agreed upon labor. Very disappointing.”
“Called the owner, John, to come check out a tree in our backyard that has seen better days. He came out within a day to assess and provide a quote for whatever he thought the tree needed and, to our delight, he said he thought it still had life in it even after the winter storm. The tree was an Arizona Ash. Very large. We had several different companies do the same, but John’s quote was very reasonably priced (not the cheapest but close) and he seemed very professional during the initial visit. He said he had another job cancel on him that same day so he could get a crew over right away. Wow! No waiting list, no scheduling two weeks out. Right away service. The crew was out for two days cleaning up our tree and the area behind our back fence. On the second day, the crew asked us several times for our input on the work they were doing and seemed very invested in our satisfaction. One of the best lawn maintenance crews I have ever dealt with. John gets an A+ for his assessment and professionalism, but his crew gets an A++ for their dedication to customer service and quality of work. Great job!”
“I am very happy their work and would hire them again. John came out and gave me some tips on how to better care for my Live Oaks and then gave me an estimate for tree trimming. I really appreciated his feedback. The crew arrived on time and did a great job. Ricardo was extremely kind and professional. Best tree service we've had since moving here 22 years ago.”
“We had John MaCuk of Arbor Oak prepare a quote for removal of dead wood, interior sucker growth, crossing limbs, etc. for our small front tree and two large oak trees. He provided a competitive and reasonable quote. The work was completed in a timely manner & as quoted. Clean up was done as part of the process. Immediately afterwards, the most recent hail storm with gusting winds came through & blew over our front small tree. John and his crew was able to professionally prepare the hole for the tree for replanting and prepared the tree itself for further growth after replanting. On both jobs, John, with the help of his capable crew, lived up to quotes for both jobs. Highly recommended!”
“Arbor Oaks Tree Professionals is outstanding in every regard! Fast, responsive, knowledgeable and very fairly priced. Had 2 oak trees removed and the stumps ground, and 2 other oak trees trimmed. Everything was done within one week of the initial estimate. The crews were polite and very efficient. Special recognition for Ricardo who did the stump removal flawlessly in a very tight space, and for Mike who coordinated the entire effort. Will definitely use Arbor Oaks again and most highly recommend them to my family and friends.”
“John is the most honest and most wonderful professional we have ever used. He gave us a great deal and when I needed additional work done by pool folks he actually paid the tab! It wasn't necessary but he still insisted. The work was perfection, clean and more than I expected. And when a previous tree person I had hired called and I told him I was using Arbor Oaks, he knew John from previous work and said he was a great person he worked with. Nice to hear from competition! I will never hire another tree company again! Arbor Oaks all the the way! They are truly the best! Hire them!”
“Phenomenal! We had high expectations and John and team exceeded them greatly! We were very concerned about losing our huge oak trees and John prioritized scheduling Arbor Oaks Tree Professionals services like they were his own trees. The trees were trimmed beautifully and the base of the trees are now more apt to take in sunlight while preventing root rot based on the services completed. We are thrilled and will definitely use Arbor Oaks Tree Professionals for our future tree needs! Thank you for everything!”
“Several years ago, I had the fine people from Arbor Oaks Tree Professionals come out to my house after using a larger, well-known Austin-based tree service. I can say without a doubt my experience with Arbor Oaks was top-notch. I had some lingering concerns with some of the previous work done by the other company, which Arbor Oaks was able to address. They also helped a ton with some general landscape clearing, tree stump removal, etc. All the while, they were super flexible and really went above and beyond to deliver the best results possible. Just all-around wonderful services provided. I literally have been meaning to write this review for 3+ years! You can't go wrong here, y'all.”
“John at Arbor Oaks is incredibly knowledgeable and personable. Hiss entire team was courteous and did a beautiful job trimming our tree. We feel John is really vested in seeing our trees thrive and laid out a solid plan to keep our heritage live oak healthy after discovering root damage by our builder. Arbor Oaks will always be our tree professional. We have 100% confidence in their abilities.”
“John gave me a fair price and his guys showed up on time and did a thorough job. They worked safely and with care. And they cleaned up after they finished. A job well done! I highly recommend Arbor Oaks Tree Professionals.”
“John and his crew just completed a large job on our property in Georgetown, which included trimming 2 very large (60 ft +) pecan trees and clearing out dead trees . They did an amazing job !! John is so knowledgeable and really helped us with identifying the types of trees we had on the property and best ways to keep them healthy . His crew is professional, hardworking and friendly . Definitely will be who we use from now on!! We highly recommend them !!”
“We spoke with John MaCuk and asked him to trim a couple of trees, and he did so much more! He found other issues we didn't know about, and he took care of them as well. His crew arrived earlier than we expected and made our trees look so much better! They were professional, polite, cleaned up the debris, and did a fabulous job! We will be using your services again in the near future!! Thank you so much and God bless you and your family! Happy Thanksgiving!!!”
“These guys are exceptional. John’s entire team was very knowledgeable and experienced, and did an excellent job trimming our larger oaks and cedar elms that had never been professionally serviced. I was very impressed with how meticulous they were in removing the years’ worth of mistletoe and ball moss that had accumulated in our trees. I also noticed they were very careful to clean equipment after working on one of my diseased oaks. We had a very reasonably priced quote in hand before other trimming services even returned my phone call. From the beginning of the quoting process to the cleanup and sealing after trimming/pruning, the entire Arbor Oaks crew, were professional, kind, courteous, and hardworking. They even included trimming some of our existing trees free of charge. I highly recommend Arbor Oaks Tree Professionals and will be referring them to all my friends and family.”
“John MaCuk and his crew recently removed a very large mature cedar elm tree, did extensive additional trimming, pruning and ball moss removal in numerous other trees in our yard. All work was competently, skillfully, and professionally done. Cleanup was superb. Price was reasonable and John was extremely easy to work with and delivered on all promises. I will be a repeat customer and I highly recommend this company.”
“Just got our trees trimmed by Arbor Oaks Tree Professionals, and they did a fantastic job! Our trees were so overgrown they were scratching our cars as we in drove into the driveway. Also had a tree stump dug out. John, the owner, explained to us the importance of dead wood removal and cleaning out interior foliage to help the trees grow. He and his crew were very professional, and we'll definitely use them again.”
“Arbor Oaks is incredible! John was kind and listened to my concerns while making the process seamless. My main concern was payment but he was willing to make payment arrangements with me. I will use this company any time I need assistance with my trees!”
“Arbor Oaks did a fantastic job of transforming a natural/wild life oak that bordered my property into tree to be envied. John MaCuk and his crew were expert. They knew exactly what needed done, how to do it efficiently, and were very easy to work with. The change they effected in just three hours on site was simply amazing. On top of that, Arbor Oaks charged a reasonable price.”
“This is the most professional, amazing company ever! We had no experience with needing trees trimmed and removed. They walked us through everything! They had to remove large limbs over our home. Their crew was so experienced and careful! They even blew the leaves off the roof and cleaned up everything! I will never use anyone else! If you want kind, professional, fair service at great prices this is your company. Thank you for all your hard work!!!!!!”
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