TruGreen Lawn Care

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Our lawn looks better than it ever has, and we are so appreciative of TruGreen's service! Juan is the specialist who maintains our property, and he is absolutely wonderful. He is incredibly nice, personable, and professional. Every time he visits, he takes his time to walk the property with us, carefully pointing out and explaining different issues. He always offers great advice, and the best part is that his recommendations actually work! We highly recommend TruGreen, especially Juan.”

“I have had a great experience with David! He arrives right on time, is very polite, and takes the time to thoroughly inspect the treatment area. David explains the treatment process clearly and answers all my questions. Highly professional and efficient—I highly recommend him.”

“TRUGREEN’s service was excellent! The technician David, did a superb job. He was very thorough. I highly recommend their service. I’m finally getting my yard, trees, and shrubs back and are looking more beautiful than ever with each visit. Thank you, TRUGREEN for getting rid of mosquitoes and ants, as well. You’re the BEST!!”

“The yard looks great, but I don’t think you should ask for a review the day you treat for fire aunts. You treated this morning and at 4:00 I still have active mounds. Not sure how long it takes to work.”

“I now have a dead front yard. I am the only one on my block with irrigation and TruGreen service in 2025. 90% of my St Augustine front yard is dead while my neighbors have living lawns, although we are in a drought. I’ve canceled my service and expressed my unhappiness, but no response.”

“TruGreen in Bay Oaks provides outstanding service in lawn care. I really like their comitment to "doing it right." DJ is an outstanding representative who takes pride in what he dose! He really listens to specific needs and addresses them correctly.”

“⸻ Do Not Use TruGreen. Here’s My Full Experience. As a new homeowner in Houston, I was looking for a reliable landscaping and pest control company. I usually choose local businesses, but TruGreen kept showing up first in my search results. Clearly, they pay top dollar to appear at the top, but the service I received was far from premium. I decided to give them a try despite multiple friends and family members warning me not to. They all said the same thing. TruGreen is overpriced, unreliable, and inconsistent. People mentioned that even after prepaying for services in monthly or yearly bundles, TruGreen would often claim to have completed a visit when they never came. When I was contacted by Joseph, the Houston account manager, I shared my concerns. He promised me that his branch was different. He said they had strong numbers, and he personally gave me his word that the negative stories I had heard would not happen to me. I believed him and paid for a full year of services in advance. I was excited when I received two notifications that pest control and lawn care would happen that week. Pest control was first. I was told I didn’t need to be home. The technician came and left a”

“My TruGreen technician, Randy Sanchez is exceptionally professional, knowledgeable and courteous. I am very pleased with the service he has provided for several years.”

“Jordan met us, explained things, very professional and courteous throughout entire process. Knew what he was doing and had pride in the work being done.”

“My tech is very professional and knowledgeable. He can answer and address any questions or concerns I may have. Also, he is prompt and thorough.”

“Hi! Just to let people know that I have always fertilized my own yard and had it beautiful dark green and neighbors would ask how to get their yard looking nice like mine i would give them advice and help them now true green came out and fertilized my yard with out my concent and have called them they came out one time took pictures and have not came back it was there mistake and now my grass is dead but they should come out take responsibility for there mistake and fix my lawn but if I have to go to court my neighbors they said they will go and be as witnesses on how my yard was and after true green killed it if I could give no stars I would. So the last picture I just added is before true green came out and fertilized. So its been about two weeks + and nothing yet and its been at least 1 month that they came out and did there mistake and what you know they came out again and sprayed my lawn and made a mistake again so if someone thinks I should sue them please let me know about a good lawyer”

“Had our first treatment today hope it helps. We have had to re-sod a large area in our front yard about once a year for 7 years. Learn would look great for awhile and then back to no grass.”

“True green is a great choice for lawn care. Be it home or business. True Green will have your lawn covered and looking good and healthy. Give them a call, you will appreciate the results.”

“The man was very polite and professional! He informed me of his plan for my yard and what I should expect to see within his start of the treatment he will doing. He also explained what to expect from the treatment.”

“Tim is our service representative and he is excellent at caring for our lawn. He is very professional and friendly.”

“Tru green, did a great job in putting medicine in our lawn. Do it will look better.”

“They were treating our lawn and all was well until it died. Needless to say we fired them and we had to replace the whole lawn. Now we get on 2 different phones annoying robo calls from them at least twice a week. Please stop these calls.”

“I would like to thank the 2 men...that helped me get my truck off of the road. Also one of them were nice enough to buy me a drink...So Thank you very much”

“Do NOT use True Green. I purchased a plan for the entire yard and have had two applications. Neither have addressed the original problem. They are also treating my yard for weeds which I do NOT have. Customer service doesn’t provide answers to your problems, supervisors don’t callback when they are suppose to, and senior personnel are suppose to come out to yard to assess but do Not set up a date and time. They will just call when they are on their way this week sometime. NOT acceptable.”

“We had the TruHealth lawn care program for 6 months to care four our St. Augustine lawn. We are very disappointed with the service. Our issues… * We had to request a consultation to discuss our weed issue continuing to get worse. * During the consultation we found out the weeds are Dallisgrass and can’t be treated. Not a word from the Trugreen professionals after the prior lawn treatments. * We were paying Trugreen to fertilize the weeds compounding the problem. * Customer Service scheduled a Manager to review our issues. Apparently the Manager was too busy and sent a tech in stead. Our current options are to dig out the individual weeds and replace with sod plugs or use grass killer to kill each weed. Our satisfaction guaranteed lawn is pictured.”