JPS Landscaping

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“Extremely disappointed with Jr’s Lawn Service. They have completely dropped the ball. They have now gone over 18 days without showing up to mow my lawn. During that time, I have received numerous texts and emails telling me they would be coming “later today,” then “tomorrow,” with repeated apologies and promises that I was on the list. Every single time, they failed to show up. Meanwhile, my grass has gotten completely out of control—literally up to my knee. Because they repeatedly failed to provide the service I was paying for, I have now received a fine from my homeowners association. Now I’m left scrambling to find another landscaper who can get out here immediately, just to get my property back under control and avoid additional fines. Things happen, and I understand that schedules can occasionally get delayed. But repeatedly promising customers that you are coming, sending daily updates, and then simply not showing up is very poor business practice. If you cannot service a customer’s property, be honest and say so instead of continuing to make promises you don't keep. I am extremely disappointed and would not recommend Jr’s Lawn Service based on this experience.”

“Great customer service. Professional and responsive. The crew did a good job on shaping and trimming my shrubs. The first picture is “before” and second picture is “after”.”

“Destroyed flowers and plants in my beds with roundup, invoiced and was paid for services that weren’t provided. Never came to fix or complete their work. Their body or work tells me that they aren’t going to replace the plants they destroyed or sprinkler valve boxes, or giant ruts left in my yard. Came up with some excuse to not refund my full deposit. At this time, it is cheaper to get rid of them than to keep them. With so many other lawn care companies out there, keep moving to the next one.”

“Unresponsive and not detail oriented with the work. Paid over 1,400 to get my garden beds redone up front, and it took them over a month to show up after multiple no shows. Still haven’t completed the work now 4 months later. They were supposed to remove a stump and never did just cut it down and covered it with dirt so I couldn’t see it. They also don’t consistently show up to do general lawn care I pay monthly for, and when they no show there’s no communication.”

“I can’t say enough good things about J.R.’s Lawn Service and Landscaping. They’re one of those rare companies that truly take pride in their work. From the moment they arrive, the team is professional, efficient, and clearly cares about delivering exceptional results. What stands out most is their attention to detail - every cut, edge, and cleanup is done with precision. My yard has never looked this good. They don’t just “mow and go”; they treat your property like it’s their own. Whether it’s weekly maintenance or full landscaping projects, J.R. and his crew show up on time, communicate clearly, and go above and beyond expectations every single visit. It’s refreshing to work with a company that values quality, consistency, and customer satisfaction the way they do. If you’re looking for a lawn service that actually delivers what they promise — and takes pride in making your property stand out — I highly recommend J.R.’s Lawn Service and Landscaping. They’ve earned a lifelong customer. Reliable. Honest. Professional. Exceptional.”

“Paid for ground leveling and sod. They were able to get the Zoysia I wanted. Very pleasant to talk to. Easy to schedule. Great price, great communication, great company. Installers truly went above and beyond!”

“The mower guys that mowed the this past week really did a great job of mowing mowing, weed eating and edging our lawn. We were very happy. This has happened every time since we have been with J R's Lawn Service.”

“JR's Lawn Service is one of those services that you can set and forget. They always show up on time and do a great job. If you don't need service one week (e.g. a drought killed all your grass) then you just let them know and the office staff will cancel service and not charge you for that week. They keep things simple and straightforward, I couldn't recommend them enough. Edit: Unfortunately, this is no longer the case. Over the past few months, they've kept delaying services more and more to the point its not sustainable anymore, so I had to cancel my service with them. I had also approved a quote for them to come clean up a flower bed of mine, and nearly a month later they still hadn't shown up.”

“Originally had the company install grass in back yard which was done for around 1.5k. Next was weekly maintenance, that was their downfall. They are not consistent on the day when they come out to service which is an issue because I remove the lock on my fence for them to do the backyard. When they do show up sometimes they do the front yard then a day later do the back yard. Very rushed they are at my house for 4-6 minutes and the work shows. A lot of missed spots constantly plus accidental double charges sometimes. Last service they destroyed my sign in the yard (verified by my outside cameras). The individual destroyed it, looked at it for a couple of seconds and just moved on. No notification on my door or anything just business as usual as if nothing happened. To sum it up, when you call the ladies are very nice and professional. Consistency on service dates lacks and the service itself and the individual servicing the lawn are terrible. Destruction of my property with no remorse and notification was my last straw. I would recommend instillation of grass and that’s about it. (See photos of destruction of property and a few examples of rushed spots)”

“Had a wonderful experience, and they did an immaculate job. Our lawn equipment broke down and they took great care of our yard while we were fixing it. Their online process is very simple and easy to follow as well. They went above and beyond.”

“I have used JR's Lawn Service multiple times on my flower beds for weed removal, maintenance, mulching and even planting, for over a year now. They always go the extra mile and I have even seen them out working late at my house until dark during the evening. They always pay attention to what I am asking for and so far I have had a proposal back to me within 24 hours, all for a reasonably priced services; that is pretty impressive and I am very appreciative of that. I will continue to use them for my flower beds and will highly recommend their services.”

“I would not use this company, nothing but problems from the beginning. I was double charged for the deposit and first service charge, had to call them to get them to refund that money. They cut my lawn shorter than I wanted, it looked scalped to me, so I cancelled my service. Then when I cancelled my service I had to hound them to return my original deposit, they kept saying that they already returned it, yes, they returned the second one which I was wrongly charged, but they still owed me the original deposit. Then they said they returned it but didn’t actually. I finally got my deposit back almost 2 months after I cancelled my service. Bottom line: Their accounting sucks. I hired the service to give me more free time, however I spent more time trying to fix their accounting errors that it wasn’t worth it. I would NOT recommend anyone use them.”

“Found JR's via Google search. I scheduled a free estimate and received it same day. Price was reasonable so I setup my online account and paid for service on a Friday. Monday morning the crew arrived to cleaned and mulch my beds. They did quality work and were finished within an hour. They even put all my garden decorations back in place. Thank you JR's for a great customer experience.”

“Up to today J.R.'s has been caring for my lawn for almost 10 yrs and I have been very (5 star) satisfied & JR has done a great job with several landscaping projects. But as a loyal client, today I feel they have dropped the ball. Last Friday I requested an appt with a landscape estimator for today & was given no arrival window. At 8 this morning I asked if they could be here before noon. He agreed, but finally called at 11:35 to say someone would be here in 20 minutes (11:55). I consider this a no show. Apparently JR doesn't need my money.”

“I scheduled an estimate for a flower bed cleaning and for a small bush to be removed and mulch to be added. No estimate was ever given nor was a follow up given. I made this appt 2 weeks ago and now they are here to do my landscaping but can’t do the mulch or remove the small bush because I have to accept the estimate via e-mail which still hasn’t been sent. The lady on the phone claimed that due to two other secretaries that no longer work there that the e-mails may have have not been sent to me. I have been a customer for two years and they are not consistent with the level of professionalism needed when dealing with this and other issues I have reported. I will look else where for landscaping services.”

“They did my fence and a few weeks laters the gate started to bend. Messaged the guy name Richard multiple times and he never responded. Also I was told by another fence contractor that the gate is installed incorrectly and was done with no experience. Avoid.”

“I want to say what a wonderful job the company did. I hired them to trim a tree in my front yard that was drooping almost to the ground, and to trim up my hedges. I wasn't expecting the results. The tree looks amazing, and the hedges are great also. I have been using JRs Lawn Service for many years just for lawn but also for a couple of other jobs as well. NEVER disappointed. I highly recommend the for you lawn care or yard card need.”

“We were needing a lawn service for summer care: mowing, edging, etc. The JR's crews are prompt and do excellent, quick work at a fair price. Something we really love is their online customer portal. Not only is this a convenient way to pay your bill and see when your mowing is scheduled, but it's also easy to add those seasonal services like leaf raking and bed cleaning. You simply type in the requested service and submit the ticket, and a rep from JR's will come by and estimate the cost, then put it in the portal for you to accept or deny. Most of these services are estimated without having to interact with a rep in person -- VERY convenient. This has been a great find for summer yard care, and they offer a lot of other services as well. Be sure to check them out.”

“I asked them to come out and provide an estimate for some work and the guy didn't let me know he was at my house and refused to come back so I could discuss with him what I'm looking for. Wasted time!!!! Look elsewhere!!! Unprofessional!! I will be looking elsewhere for services!!! I can't seem to figure out how to reply to the owners response. But calling me a liar should be a CLEAR indication to EVERY potential customer the kind of folks you are dealing with. You called me at 11:17am to say the person providing an estimate would be at my home in 8 minutes. Per my conversation with the person who answered the phones, I wanted to speak with the person who came out to provide an estimate to discuss details on what I'm thinking and get feedback. He didn't knock on my door or call again to see if I would come out of my house to meet him. I had no idea he was even here!! The quote given to me isn't even what I asked for either. I told the lady on the phone that I am ONLY interested in flower bed details, not mowing of grass but the estimate includes that!! Unprofessional and rude (again proof is in the owners comment by calling a customer a LIAR!)! BEWARE AND STAY AWAY!!!”

“We used this company for about 6 months They were always on time and if we ever had an issue we called Maricela in the office and she was able to communicate and resolve the issue immediately. They came on time at 7:30ish in the morning, got the job done and came every two weeks like clock work.”