RDO Equipment Co.
Arborist · Pflugerville, TX
DIRT Score Breakdown
117 reviewsView on Google →
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What Customers Say
“From the heavyhauler perspective, when dropping or picking up from this location they spoil you. Everytime they are extremely helpful and getting you in and out. Thank you! Unfortunately the construction on the I-35 side roads make getting in and out of the area a challenge. Trip planning is a must. Good luck”
“Looks promising and my son is excited, wish we would have gotten more information about tuition or financial aid”
“Always good service and most parts are available. Great selection of knick nacks in the front with the tools, complementary fruit basket by front desk, coffe and instant noodle vending in the back”
“RDO has always come in clutch for all of our equipment needs our sales guy Jeffery Prater has been on top of our account from day one do not hesitate to reach Jeffery at RDO for all of your equipment needs. He’s been taking good care of us for the last nine years.”
“No problem with the parts department. However, the service department is a joke. Horribly unprofessional, they never return calls. My machine has been there two weeks and nothing has been done. I was told by the service department that they would be able to look at it in one to two days time.”
“Just wanted to leave a review for the parts guy's who are always on their A game. I am a City of Round Rock employee with the vehicle maintenance and deal with them almost on a daily basis. They are very helpful and knowledgeable of the parts that go into the machines. They will always make sure you are taken care of. Thanks, Otha, Alton, Mike, Kelly and Mari for always helping us here at the City Of Round Rock. -Daniel Ochoa”
“I always have a great experience with everyone I encounter here. Friendly, helpful, and willing to take time to answer questions and get things taken care of from the Receptionist, to Parts, to Service and Management if you need them.”
“If you want the most incompetent service techs and service managers, come see Daniel at RDO. He will lie to your face, waste months of your life and cost you over 100k in lost work. And STILL won’t fix your machine. Daniel is the worst service manager I’ve seen in 30 years in the industry. What a joke”
“I had an issue with a return on my credit card ... And they went above and beyond to fix it.... Couldn't ask for better service and service with a smile at that.. Thanks God Bless y'all”
“I'm sure this place is great from all the reviews posted but unless you have a part number the parts department cant help you or will not work off the description you give them. They were quick to tell me they don't carry a part that another RDO Equipment store location did help me find.”
“The front counter people will run their mouths in front of the customer and think they are being discreet.”
“Ordered parts, picked up parts (and a big bag of pretzels), parts are correct. My presence was acknowledged and I was directed to a counter person swiftly. All good.”
“Great service with a smile! Mr.Fisher was great! Picked up parts for our machines in 🇲🇽!”
“Avery good yard crew”
“Excellent parts department special shout out to Arianna and Otha both very professional and fast will be back on the regular to see them”
“Do stock nothing. Reminds of the rock auto thing you see on TV not here got it in the wherehouse.”
“Great service both in the shop and in the field. Knowledgeable parts personnel.”
“The people in service and parts was helpful and very nice get my equipment fixed quickly and get parts too, And prices always reasonable”
“Service was great, had what was needed in stock at reasonable prices! Place is clean, even tho it's under a little construction!”
“Wonderful service from this branch. We rent equipment from them and it’s always easy and they are always accommodating.”
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