H.O.W. Foundation Inc.
Arborist · Schertz, TX
About
H.O.W. Foundation Inc. runs a tree service based in Schertz, Texas. The company trims trees, removes dead branches and standing dead trees, prunes oaks and crape myrtles, cuts branches over roofs and structures, and clears dense stands of cedar trees from lots. Crews work under the foundation model that pairs the tree work with efforts to support people recovering from addiction. One review names Frank as a crew leader on a large trimming project.
Customers describe jobs that include trimming more than thirty trees damaged by ice, taking down two dead trees next to a garage in under two hours, clearing thirty five to forty large cedar trees in a single day, pruning several trees and removing deadwood from oaks, and handling a single branch cut over an outdoor area. Reviewers note that crews cleaned up all debris, hauled away logs and branches, protected nearby flowers where possible, and completed work even when weather turned rainy. Frank and his crew received specific mention for one of the bigger trimming jobs.
Crews usually arrive at the stated time or earlier, often with three to five workers and two trucks. They finish smaller jobs in ninety minutes to two hours and larger clearing projects in one day. Communication happens throughout the day, estimates come in at levels reviewers call fair or a fraction of other bids, and yards are left clean with gates secured. Work reaches customers in Schertz as well as areas around Austin including North Forest.
The Google rating stands at 4.7 from thirty seven reviews, where most customers highlight on time arrivals, coordinated crews, spotless cleanup, and reasonable pricing across repeated jobs. A smaller number of reviews mention problems with removal of vines, leftover branches, or follow up after payment. DIRT Score 3.9 from reviews on Finds.
DIRT Score Breakdown
49 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“One word, terrible! License arborist what a joke. I still seeing dead branches on my trees. Told me they'll clean everything including the existing logs but now it's extra, didn't even try to remove the vines(in the contract), leave branches on the yard (freshly cut), and leave the gate wide open so that my dog could run out. They apologized but no plans for fixing, and they have the audacity to cash my check, which is considered as fraud. Please check the photos. I would advice anyone who are mistreated file a complaint to AG office(use the tin on your contract) and also to the arborist for violating code of ethics.”
“Professional, Quick, Affordable & Courteous! Worked with me to get the job properly taken care of. Cleaned up any and all mess they made. Showed up when they said they would, entire crew worked until job was completed. This is my second time using H.O.W. Foundation and will continue to do so. I would definitely recommend their services to friends & neighbors.”
“The crew worked fast, efficient, and was one of the best displays of teamwork I’ve seen in a long time! I had a ton of flowers under one area to be trimmed. They were upfront and honest about possible damages to the plants and did what they could to minimize the impact - which was minimal! There was a bit of discrepancy with the start time but in the end they still finished sooner than I expected. The crew was professional and polite. The mission of the Foundation is also admirable. No complaints, definitely recommend use of their services!”
“My Mom Joyce Winters , Had tree trimming today done Tuesday June 16th. She's been using this company for years and loves the service. They always do a good job.”
“Thorough. Professional. Meticulously removed large and small dead branches and trimmed from two huge oaks and crape Myrtle’s. Reasonably priced. Arrived at stated time with large crew. Spotless cleanup when job was completed.”
“This was the BEST experience we have EVER had with an outside crew coming to our home. They were professional, friendly and informative. they let us know what they were doing and how. They worked so well as a coordinated team. We will be recommending H.O.W. foundation to everyone we can! Will call them again when we need more tree services.”
“I am very pleased and satisfied with their work and service !! They came today Saturday July 11th when it was raining. They completed the work within one and a half hours. They had a total of five guys with them and the price was very fair !! I recommend them to anyone who needs this service”
“Crew was able to arrive early. Assessed what was going to be necessary to cut and drop two standing dead trees. One adjacent to a garage. Work started and completed within 2 hours. Money well spent. I no longer have to look and wonder if today will be the day my garage gets damaged or the other tree causes additional damage to surrounding trees, faucet or flagpole.”
“I've used this foundation five times, love them. Always on time, clean up is literally perfect, the crews are always professional. I just hired for 6th time.”
“The crew were professional and did a fantastic job on cutting several trees and pruning today. The appraisers and the crew leader were very knowledgeable and easy to communicate. It was very pleasant working with them. The price is very reasonable. I highly recommend this company.”
“We’ve begun a new home build on an empty lot, and needed substantial help clearing dense Cedar Trees. H.O.W. Foundation gave us a reasonable estimate, so we booked them and they ultimately cleared 35-40 large 20’ ft trees. All work was completed in a single day, and we couldn’t be happier with the professionalism of the team and quality of their work. It’s likely that we’ll need some additional clearance during our build, and won’t hesitate to bring the H.O.W. Foundation back. Thanks, guys!”
“I recently used their service to trim some branches over my house roof. They arrived in a group of four, and their teamwork was truly impressive. They were well-organized and punctual. The service fee was reasonable and well worth the cost. I highly recommend them. Thanks again!”
“Have called upon the HOW foundation several times over the last several years. They do a great job, fast, efficient and polite. Appreciate ya'll. And it helps their cause.”
“Really impressed with this service. I only needed one branch cut over an outdoor space and about 3 other tree service companies made it seem like such a huge deal, quoting anywhere from $400 to $700 for the single branch cut. My neighbor recommended H.O.W. and their quote was a fraction of the lowest quote I had gotten for the same cut. I thought I might get what I pay for, but I was pleasantly surprised when a team of guys came out, very respectful and fast, cut the branch no problem, cleaned, hauled, and reinstalled my string lights they needed to take down for the cut. Would HIGHLY recommend this organization because they do great work and are for an even better cause.”
“Highly recommend. Very professional, courteous and accommodating to requests made during the job. The 3 man crew did excellent work. They left my yard very clean. Most importantly, they are very reasonably priced. I was getting other estimates that were 3x what I paid just 2 years ago. H.O.W. charged what I would expect considering inflation. I will definitely use them again.”
“These guys are amazing! Very reasonable price and great quality work. They show up with a crew that works so hard and gets the job done quickly. This is my second time to use them and I am a lifetime customer. My trees have new life and look incredible. They even took time to advise us on what was the best benefit of our trees health.”
“The HOW Foundation just trimmed my 30+ trees trimmed here in North Forest, Austin, TX [NW Austin] They did an outstanding job! Professional and respectful, knowledgeable and reasonable. Frank and his crew made my trees look great. The work definitely enhanced the value of my property. [The trees took a beating from the Feb 2023 ice storm] The trees now look amazing and well cared for. Truly an outstanding effort and result. I greatly appreciate their craft. I highly recommend them.”
“Incredibly polite, professional…can’t say enough good things about these guys. They show up when they say they will, and they get the job done well, and quickly. I LOVE that this is also a non-profit organization that helps people overcome their addiction through meaningful and productive work that helps them and the community. Will never use anyone else, and will recommend them to anyone needing tree service. Thank you HOW Foundation!!”
“Exceptional skilled and professional staff! These folks are exceptional! I live in Austin, TX. A very large Arizona Ash died after the February 2021 storm. I called HOW in Oct 2021 for an estimate. They gave me a March 2022 date of service. I put down the deposit and locked it in. They called me before the date and confirmed the service and arrival time. The crew with two trucks and trailers came in and went over the agreed contract with me, checked in with me multiple times, and allowed me to bombard them with questions. The giant ash was between my and my neighbor's yard. It was enormous and these guys strength, knowledge, and skill brought the entire tree down safely. They trimmed my other ash that had not died and gave it a nice healthy crown. This is a great organization with incredibly skilled professionals! I would not hesitate to hire them again.”
“I'm sorry that some folks had disappointing experiences with this company. The 4-man crew that we had exceeded expectations. They were punctual, professional, knowledgeable, personable, respectful, clean and efficient, all the qualities in a contractor that you hope for but sometimes don't get. Highly recommended for your arborist needs.”
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