Plan-it Landscaping
Arborist · Richmond, TX
About
Plan-it Landscaping operates out of Richmond, Texas, and handles tree service along with plant sourcing, landscape design, irrigation, lighting, and full installations across the Greater Houston area. Phillip runs the outfit and focuses on sourcing trees, shrubs, and tropicals suited to local conditions, then carrying out the work from start to finish on both new builds and existing yards. The business lists tree service and palm tree work among its main categories, with an address at 19600 FM 1093 that customers visit for plant selection and pickup.
Reviewers describe jobs centered on palm tree delivery and planting, yard cleanups that change messy lots into neat spaces around pools, and tree trimming. Phillip and his crew handled installs quickly in some cases, with one customer noting good deals on date palms that led to a full yard redo. Another mentioned five palms planted on schedule along with trimming work that met expectations. On the other side, several customers reported receiving palms that later showed sickness, followed by repeated calls that brought excuses rather than replacements even when a guarantee had been discussed at purchase. One review mentioned a freeze event that killed the trees and left the owner unwilling to stand by the earlier promise.
Work happens with crews showing up when scheduled and finishing the listed tasks, though communication after the job sometimes shifts to unanswered texts or delayed callbacks. Pricing comes across as reasonable in the positive accounts, and the service reaches customers in the Houston region from the Richmond base. The Google listing shows a three-star mark but carries zero reviews there, while the collected feedback splits between praise for on-time results and complaints about plant health and follow-through on warranties.
Mixed experiences show up around palm tree quality, guarantee handling, and overall reliability, with some customers happy enough to plan return visits and others steering clear after warranty disputes.
Service Areas
DIRT Score Breakdown
6 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Phillip and his team were initially awesome. Not only did he personally help us pick out our palm trees, he and his team were fast and efficient with delivery install etc.we were told our palms were guaranteed, we texted him pictures over time as some of them were sick. He never offered to replace them. When picking out the palms, we wanted freeze hardy palms…. The Texas freeze finished off our palms…. After several calls to the store, our call was finally answered and we were told that out of all of the clients, we are the only family that asked him to make good on the guarantee and he said he cannot guarantee the plants with a freeze of that magnitude. I’ll gladly update this review if Phillip and the team reconsiders their present position.”
“Phillip definitely took care of me. My yard was a mess and his crew completely turned it around. They had some really great deals on date palms so I decided to change my whole yard. I've never been happier, those palms look great surrounding the pool :) Now I'm ready for Summer!”
“The owner of this place is a bigot. He saw us looking different than him and he said “we sold all the plants in the shop, we can’t help you here”. You don’t have to. We will go somewhere else and we will tell everyone not go there.”
“Will sell you sick palm trees. Will lie to you about warranty. You will get a run around and excuses instead of warranty.”
“I stop by this location was excellent in customer service in there inventory of plans it’s very good”
“I highly recommend Felipe and his company for any landscaping needs! He did an excellent job planting five palm trees and trimming our trees. He showed up on time, got the job done as promised, and did a fantastic job. His pricing was very fair and reasonable, which made the entire experience even better. It’s hard to find someone who is reliable, takes pride in their work, and delivers such great service. I’m extremely happy with the results and would absolutely recommend Felipe to anyone looking for quality landscaping at a great price. I will definitely use him again for future projects! Thank you Felipe!”
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