Bill's Plumbing & Fence

Bill's Plumbing & Fence operates as a welder out of Midland, Texas under Bill. The business handles chimney sweeps, fireplace pipe corrections to meet code, gas log installations, gate repairs, and modifications to outdoor chimneys that cause smoke problems. Bill takes calls directly or through an answering service and sometimes brings his grandson or Josh on jobs. Work covers inspections, part ordering for specific fireplaces, and basic guidance on maintenance without pushing extra repairs.

Customers report Bill arriving early for a scheduled Monday slot and finishing a job in minutes while showing the homeowner the steps for future needs. One caller reached Bill the same day for a chimney sweep that took about an hour after twelve years without service. Another homeowner sent photos of an addition covering a fireplace pipe, received a quote, and had the correct parts installed quickly. Roy noted Bill and Josh cleared a chimney, repaired a gate that other contractors had tried to fix before, and adjusted an outside chimney, completing everything within six days after a Friday call. Mrs. received service the same morning she called at 9:45, and Athena had Bill inspect and install gas logs after one day's notice.

Response times vary, with some arrivals ahead of the window and others delayed or missed entirely, leading one customer to wait hours without a follow-up call. Communication comes across as direct and short on extra talk. Pricing receives mentions as fair, and explanations for the work get provided on site. All jobs stay within Midland.

Google shows 4.4 from 9 reviews. Positive notes center on chimney and fireplace fixes plus straightforward pricing, while one review cites repeated no-shows and lack of updates. DIRT Score 2.9.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Called Bill due to a recommendation from a coworker. They said they would be there between 9:30 - 10:00 on Monday and I received a call that they were out front at 9:20 am. Only took him a few minutes to do the work and he even showed us how to do it ourselves in case we had the need in the future. Very professional and prompt. I would recommend to anyone.”

“Great service. I called, talked to his answering service and then got immediately connect with Bill. I was wanting a chimney sweep and he sent his grandson over that day to do the job. It took maybe an hour to complete and we've never had the chimney swept in the 12 years we've lived here. They didn't try to sell me any fixes (even though I'm sure they could've come up with plenty) but just told me things I could do. Definitely recommend. Great price too.”

“Great Work! We added an addition that went over existing roof and fireplace pipe, and the crew didn’t pipe out the fireplace as it needed to be to code. Called Bill explained sent pictures he was very knowledgeable & came out gave a quote , ordered the parts he needed specific to my fireplace, (which came in super fast!) and quickly got the job done! Couldn’t be happier! Straight forward guy! No BS just what I like!!”

“Bill & Josh cleaned out my chimney, fixed a gate I've had worked on multiple times by other contractors and made modifications to an outside chimney that had issues with too much smoke. I called them on a Friday and they had everything done by the next Thursday. Great work and they offered explanations, giving reasons for everything they suggested.”

“Called bills at 9:45am and he himself with another associate showed up about 11:30am to clean and work on my chimney. 100% recommend. Short and to the point and I like that! Fair pricing! Very knowledgeable!”

“Stood us up twice (could say three times)now, two days in a row. I left work to be there and waited from 12-5, I understand you can get caught up at someone else’s house but a call would be nice instead of us calling you, you saying you’ll be there at later time, as I continue to wait and then just not showing up period. Then reschedule for the next day and not show up again. I’m not waiting around and wasting another day. No courtesy, no reliability. Just because your the only one in midland that seems to do this work doesn’t mean you can throw people around like this, have some respect.”

“I called one day prior to scheduling and Bill showed up prompt and professional. He inspected our fireplace and installed gas logs. Service was exceptional and I will use them again!”