Executive Signs

Executive Signs takes on welding jobs in San Marcos, Texas. The shop handles sign work that includes billboards, channel letters, monument signs, vehicle wraps, LED signs, pylons, interior signs, banners, and real estate signs. They also list divider shields, homebuilder signs, cabinet signs, ADA signage, and vinyl work along with CNC laser and router jobs for flat cut outs. The business covers these services from their location on Central Texas Drive and lists contact numbers for estimates.

Customers describe orders for truck decals and wraps that came out clean. Some needed construction signs and property management signs that held up on job sites. One customer got a canvas print made from a family photo with no hassle. Jacob and Austin get called out for handling sign production that met expectations on quality. Other jobs mentioned include real estate signs and interior pieces that required follow through from start to finish.

Work happens with mixed results on timing and updates. Reviewers note that calls and emails sometimes go unanswered for days or weeks, forcing customers to check in repeatedly. A few report competitive prices once the job moves forward and solid results on wraps or decals. The shop operates in the San Marcos area and takes on both small and larger sign projects, though some say bigger accounts move smoother than smaller ones.

The record shows plenty of feedback on communication gaps and delays mixed with notes on solid finished signs. Positive comments focus on the end product while negatives center on follow up and ownership of issues. Google sits at 3.7 from 21 reviews. DIRT Score 3.9 from 21 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

Google

“My mom passed back in December and wanted a picture printed out on a canvas material of her and I and without hesitation they were able to give me exactly what I needed and wanted GREAT group of guys and gals!”

Google

“I have had a very bad experience with Executive Signs and some of their employees. The first guy I dealt with was impossible to get a hold of and after 3 months of waiting for some kind of progress I told him I did not want to do business with their company. The owner called me, we agreed on another contract and another amount, so I ended up doing business with them again. I made a deposit and then realized they charged me the original contract deposit price. I told them that was fine and that they could charge me the remainder of my balance when the job was completed. I thought for sure they would move a little faster in the process and I would be getting follow up phone calls or emails, but no, that never happened. During the remainder of the 2 months I was still emailing and asking "hey, where's my sign?" It took them 5 long months to get my sign put up. 5 months!!! Now that the job is done they sent me the original price of the invoice again, not the last one we agreed upon. Their lack of communication is very unprofessional. I have my own job to do and I feel like I am doing theirs too. I am so ready to be done with this headache!”

Google

“Worst communication and business practices ever! They don't ever own up and there is not anyone that takes charge. They stare at each other and point fingers. This place might be good for big accounts but if you are a small business needing signs they don't have proper systems in place to make sure your requests get handled. They don't even follow up. This review is written after the third transaction I've done with them not the first. All three experiences have been terrible. You have to constantly follow up because they will not call you back and update you or even contact you about questions they were wondering about. They wait for you to call back as their reminders. From the front desk guy Jacob, Jesus in the back and the two ladies sitting on the other side of the wall from Jacob, they are simply clerks and not talent. Review written 8-1-18 -Tomas S.”

Google

“Would give a zero if i could. These people are completely unprofessional. Very bad experience. When i let them know it had been an unpleasant experience i was asked to get my sign elsewhere. DEFINITELY not a problem for me. After asking several times for a price and estimated delivery AND if they had rec’d my example image all i got was an email with a rendition of a sign ASKING if the sign was ok but STILL NO PRICE nor estimated delivery date! And then I was chastised for communicating with one of their employees that i had dealt with in the past and whom i was told over the phone that he did work there still and to email him with my request which is EXACTLY what i did. Bad business, Worst Customer Service! Executive Signs…..wow. Used to be a professional company. Not so much any more. Jacob may be the worst and Jeri right behind him, whoever they are. Really could not tell. They have NO business sense at all. Be SURE TO GET YOUR SIGNS ELSEWHERE!!!!”

Google

“Perhaps this will change. I've called 3 times and still have no call back. I was told I could have a sign within 5 days or maybe sooner. It's nearly been a week now and still no email to pick a sign template. President of company has been the excuse but I couldn't imagine this is what they want.”

Google

“These guys are TOP NOTCH and truly understand the meaning and value of customer service. We have used them for our construction signs and several truck wraps”

Google

“Been working with Executive signs for my Property Management Company for years and they have always delivered on our expectations. Easy company to work with!”

Google

“They do great work! I highly recommend them!”

Google

“Would give a zero if i could very bad service”

Google

“Horrible experience with bad management ( no one takes covid serious there with the exception of no employees wearing mask!!!”

Google

“Timely, professional and high quality sign production at competitive prices”

Google

“Top shelf! Jacob and Austin are PROS.”

Google

“Great truck decals and good service”