US Energy Windows And Doors TX, Inc.

US Energy Windows And Doors TX, Inc. handles window and door work out of Arlington, Texas. Ed owns the company and works with team members including Ben, John, Robert, Steve, Ivan, and others on installations. They supply and fit windows along with doors such as sliding glass doors, patio doors, and storm doors for homes. The business also lists services as a door supplier and general contractor on its profile.

Reviews cover jobs like swapping out all first floor windows on a 1930s house where wood rot around frames had to be addressed and paid for separately. Other projects included full replacements of 37 windows, a large four panel patio door matched to existing wood floors and stamped concrete, four 10 by 14 foot sliding glass doors, and a single pane sliding glass door upgraded from a 1970s original. One case involved ordering eight windows for 89.75 inch openings but receiving 87 inch units that left gaps and exposed nail heads. Ben spent nearly three hours on an initial visit answering questions on frame styles and walked through contracts in detail. John and his crew handled door installs with daily site visits and constant updates.

They arrive on schedule, communicate at each step of the work, and clean up at the end of each day. Project managers stay in touch at least once daily and visit jobs. Pricing comes in lower than several other quotes received by customers, with multiple options provided when choices change. Ben responds quickly even on repeat quote requests, and John inspected windows outside normal hours during a tight timeline. Work stays within the agreed scope in most cases.

Reviews total many five star entries focused on product quality, installer skill, and steady updates, though two entries note ongoing glide problems with a patio door, a damaged screen, a nonworking outlet, and one refusal to correct sizing mistakes. Google lists a 4.5 rating from zero reviews.

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“All around an amazing experience. If I could give them ten stars I would! Ben was very patient with me and walked me through everything. The first time he came to my house I think he was there for almost three hours making sure I had all my questions answered and didn’t rush me when comparing the different styles of the frames. You can tell he is very passionate about what he does. I had at least 6 people give me bids, and no one’s customer service was even close to Ben’s. When walking me through the contract he made sure to go through the contract cover to cover and didn’t rush me. When the doors were ordered he gave me weekly check ins and told me what to expect. He made sure I had the best of the best to install my doors. When my doors were being installed he personally stopped by to check in on me. After my doors where installed he made sure that I was happy and walked me through step by step to sign up for my warranty. If you want the best of the best contact Ben!”

“This was a residential job on my home where I replaced all of the first floor windows on a very old house (i believe it was 12 windows) and the house was built in the '30s. Here are the important things to know: - they always showed up - the installers were professional and communicated at every step (there was some wood rot around the framing) and I knew exactly what was going to have to be replaced and paid for - Window quality is phenominal! I have seen a drop in my electric bill which was one of the goals. - project manager was in constant communication (at least once a day) and visited the job site - clean up was done at the end of each day - job stayed in scope and was completed in a timely manner I was extremely pleased with the entire experience and the overall result was fantastic! The large picture window in the front was especially well done. It used to be a 4 paine single glass ¹window. The internal wall is plaster. They did an amazing job replacing¹ it with a picture window and did not destroy the interior plaster in the process. In fact they reframed the interior and it looks way better.”

“After at least 5 different quotes from companies, you really learn a lot about windows, cost and sales reps. Ultimately, Service, Price and Quality in that order is why I went with Ben / US Energy Windows. Ben was Super! and is the really why we pulled the trigger on a total window replacement on our home. He was very knowledgeable on the product, non pressure and patient. This is a BIG purchase and you want it to be done right! I can't tell you how many times I would request new quotes from Ben because I changed my mind on different window choices. The installation process is critical! and the US ENERGY WINDOW team did a great job installing all 37 windows. We went from white builder grade aluminum windows from 20 years ago to Clay vinyl windows. What a big difference! I would highly recommend if you are in the market for windows, to call US ENERGY WINDOWS for a quote.”

“John and his team installed a large 4 panel patio door in our home. The door looks great and the team did a great job matching our wood floors, house colors and stamped concrete on the patio, but we've had problems since day one. The left patio door does not glide smoothly and is difficult to open and close. The left hand door screen arrived damaged. The only electrical outlet in the back yard they installed is not working. I give US Energy 2 stars for the job they have done thus far, but since John has become unresponsive and non-communitive for the last 6 months that is all that is warranted. If they want a better review all John has to do is follow up and do what he promised to do. ***** UPDATE from ProVia ***** This company is no longer in business.”

“We are incredibly happy with the service we received from US Energy Windows and Doors. John and his team were very professional and communicative. We priced out 5 different companies and chose US Energy Windows and Doors because they provided the best window at an unbeatable price. The installers were very skilled and did an excellent job with installation and cleanup. We'd recommend this company to anyone who needs new windows.”

“I ordered 8 windows, with a Contract stating that they were for 89.75" tall openings. The windows that were actually ordered and installed are only 87" tall. Ed, the owner of US Energy Arlington, refuses to accept any responsibility for the errors. With one set installed at the top of their opening, and the others installed at the bottom, they are misaligned. In addition, inside we still have 200+ nail heads showing and walls that need repainting because the windows are too small. There is NO WAY you should be buying from this outfit!!”

“We finally replaced our sliding glass door (single pane and probably original to our house built in the 70s) with an upgraded, beautiful Provia door from US Energy. After searching around, US Energy came back with the best quote and value overall. They provided us multiple quotes for some different options we were weighing, and were great about working with us to make sure the door we were getting would meet our needs. Their contractors were very responsive and arrived on-time, and while we had to wait a little bit longer than estimated for the door to be shipped/delivered, US Energy kept in touch and was very communicative about when the door was expected to arrive. They were able to schedule with us the very next day after it arrived for installation. The installation went smoothly, and we LOVE our new door. We'll definitely use US Energy in the future and would recommend them to anyone looking for any exterior door replacement.”

“Steve installed four fabulous 10’ X 14’ sliding glass doors in our living room. they look amazing! Ben was instrumental in getting all necessary parties together to make this a great project.”

“I am writing to express my gratitude and satisfaction with the recent window installation service with US Energy. From start to finish, the experience has been exceptional, and i am delighted with how everything turned out. A special thanks to Ivan, whose attention to detail was truly remarkable. He takes great pride in his craft and it shows in the final product. Anthony and Jose were also a pleasure to work with. They are both friendly and helpful. Lastly, I must commend John, the manager, for his outstanding support and understanding of my needs. John made sure that all my concerns were addressed and the project met my expectations. Thank you all once again for the excellent service. I will not hesitate to recommend your company to others.”

“US Energy did a great job installing 17 new windows. Their price was much better than a few others we got quotes from, and they even went above and beyond to repair some loose frames around other windows they weren’t working on. Would highly recommend.”

“From start to finish I had a great experience. The salesman (Ben Benton) had excellent knowledge in their quality products. The installation process was smooth. The service was top-notch. The windows are beautiful. The price was right. I highly recommend Ben with US Energy Windows and Doors and staff. You can trust Ben to get the job done. Love my windows. Sincerely, Marie, homeowner.”

“As a painting contractor I have enough experience to order windows an doors from the contractor takes time wanted it done before the cold came to our area. Also wanted a company who could provide all I needed to do to enclose a outdoor patio turn key not having to deal with all the contractors needed to do this job professionally. Met with Robert and Ed from the Arlington Texas office knowing what know I could tell right away that they were what I was looking for already knew about what the cost would be . They were not cheaper but worth the few extra dollars they quoted the carpenters were phenomenal, the windows better than , feel stronger than the best windows available in my area. I am a very picky person but wanting to please my wife and make her happy. I got what I paid for quicker and better than what I could do my self I am sure. I recommend this company highly. glad I now have some great contractors for other jobs I might find or need.”

“My experience with US Energy Windows and Doors was over and above expectations from the initial consultation with Ben to the installer and team led by Steve F. Ben understood exactly what my vision was and tailored the custom sliding doors to accomplish it. What impressed me the most was Ben’s upfront professional and transparent consultation and realistic expectation setting. His response time was unmatched as I know I wasn’t his only client but he made me feel like I was. Lastly, the installer, Steve F. was awesome. His communication was on point and his execution of the project from the install to clean up was unrivaled. My wife and I couldn’t be more pleased with the finished product and results.”

“I hired Ed and Robert to redo my windows and put in brand new doors. They did an AMAZING job. Everything from coordinating when the job was to start, the quality of the work, the crew they brought on, was perfect. The finished product was great and my home looks awesome. Honestly I cannot say how pleased I am. I highly recommend this company.”

“Todd was wonderful to work with! My parents are semi snowbirds and working with him while still in Colorado was such a smooth transaction! We didn't know too much about Vegas weather and what windows to order - he was so informative and was able to advise us on what windows would work best for extreme summer heat. 5 stars for the service and 5 stars for the installation as well! We would recommend them to anybody who needs their windows replaced!”

“We purchased a full view with screen storm door and love it. Very good product worth the money. The installation was well done. John, Mark, Ivan - all excellent to do business with. Thank you!”

“Highly recommend this business! I recently moved in the area and got the best quote from US ENERGY and was beyond impressed on how fast the work was complete. My windows are beautiful!! 10/10 all around and will definitely be referring to everyone I know.”

“Ben our salesman was always there for us when we had questions etc. the installation crew are just awesome! They were conscientious and did a fantastic job! Even cleaned up the floors when they were done! I highly recommend this company! Our windows are beautiful and already we can feel the temperature difference in the house!”

“Great Experience. John was super helpful helping me pick out 6 windows for my home and they look amazing! clean install and great pricing ! he even kept me updated through the whole process”

“John went out of his way to inspect windows beyond normal working hours for us as we had a time crunch situation. John and his team were very accomodating and provided world class service at reasomable price. Highly recommend them for any window job.”