Action Glass BMT

Action Glass BMT runs a glass repair and installation operation in Beaumont, Texas. The family owned company has handled auto glass, residential glass, and commercial glass since 1999 under owner Charles. Services cover windshield replacements, cracked window fixes, shower door installations, mirror work, sliding door replacements, and RV window repairs. The business accepts insurance claims, offers mobile auto glass service, and provides a lifetime warranty on auto glass replacements while serving the Golden Triangle and Crystal Beach areas.

Reviewers describe jobs that include fixing windshields on cars and trucks, installing new shower doors after bathroom remodels, replacing back windows on vehicles, and addressing dual pane windows on motorhomes. Technicians such as Jaden handled windshield crack repairs with attentive service. Brandon managed shower door measurements and rushed a corrected order when walls sloped. Victor completed an unfamiliar repair task with careful planning. Charles answered questions on door selections and coordinated quick timelines. Customers noted clean work areas after installations and adjustments made on site to fit existing conditions.

The company responds to calls with same day or next day appointments and often completes work within hours of arrival. Reviewers mention staff who call to confirm schedules, update on parts arrival, and accommodate travel needs. Pricing comes in lower than competitors with discounts applied in some cases, and the team works with insurance. Mobile service reaches local customers promptly, and front desk staff provide clear information on process steps and wait times.

Reviews show strong marks for speed, staff helpfulness, and value across dozens of accounts. Common points include friendly technicians, accurate quotes delivered fast, and willingness to handle last minute requests for both vehicle and home glass. A Google rating of 4.3 stands from listed feedback.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Installers did a good job, fast timely.And with great customer service. Would definitely recommend the company and the installers, especially”

“Went to get my crack on my windshield repaired and the young man Jaden took go care pt me i would recommend this company to any one”

“Needed a new shower door after remodeling my bath. Got several bids from various glass companies in Beaumont and very pleased that I chose Action Glass. Charles answered all questions and recommended the door that I needed and wanted. The installation crew did excellent work and were very professional. HIGHLY RECOMMEND this glass business for any and all of your glass needs.”

“If you are looking for a glass company that will do a good job, keep their word and show up to install your mirrors, shower doors, etc. I recommend Action Glass in Beaumont for these type of jobs. They have done work for us in the pasts. Brandon installed the glass walls for the shower before shower door last week. When installing the door the measurement was off due to the wall sloping towards the left by 5/8". He called it in and put a rush order on the door. Charles told me he should get the new door next Wednesday and would schedule it for Thursday. Charles called me this morning and asked if they could install it this Thursday afternoon. Sure thing! Good Job!”

“This company has not disappointed me yet. They all are very professional and friendly. Charles, the owner, is an amazing and super nice gentleman. The techs they have employed to work on the vehicles are always helpful and friendly. The two ladies in the front are super helpful and very sweet. I will not go anywhere for my glass needs ever. Prices are very good, service is always quick and accurate on top of everything else. They work with you to accommodate your needs…no matter what they will go out of their way to make the customer happy. Again, absolutely the best company all around! Highly recommend them!”

“Excellent work! Very satisfied with their work, pricing, and timing. Every other place I called could not get the glass until 3- 10 days and their quotes were high. When I called Action Glass BMT, Charles answered the phone and made the process easy and fast. He sent someone right away to measure my sliding door and provided a quote withing 30 min. Within 2 hours I had a new sliding door installed and ready to go. The two men who came to repair the glass did a great job! Exceptional work! Thank you!”

“This company has the best customer service in the Golden Triangle and more. Unfortunately I had both side windows broken out Sunday evening. The preferred company we are to use required 48 hour schedule time and I didn't have that much time with the rain and my travel schedule. I called Sunday evening and they had me in at 8:00 am Monday. Not only did they replace the windows within a few hours, but cleaned all the broken glass out of the carpet and seats. I might add, the cost was much less than the competitor. Thank you Action Glass. you lived up to your name and reputation. !!!!!!”

“Guys came a few hours after I called. Even though they were only equipped to do auto glass, they had extra time that day and came to see if they could out in a few windows panes. And even though they didn't have all the tools, they made it work and got it done anyway, quickly. They cleaned up and I was happy with the price. Highly recommend.”

“Action always has the solution to my problem. Victor took on an impossible task today. A repair he had never done before. He was very careful and planned every move. I was very impressed! The ladies in front are very attentive also. They took time to advise me. LOVE ACTION GLASS! Thanks again to Victor and the staff. Well done!”

“Quick summary of my experience with Action Glass. I’ll start by saying the nice ladies in the front are welcoming and nice. They always updated me on the process of the windshield. The guys in the back are skilled at what they do, and I am really enjoying my new windshield. I will not disclose my invoice because everyone’s vehicle is different, however they gave me a 55% discount on an already fair price. If you’re looking for quality people to fix your glass needs, Action Glass in Beaumont will take care of you. Thank you.”

“Our 2005 Winnebago has a dual pane window above the drivers door that the seal had let go on. The previous owner had apparently duct taped it in and we had to use gorilla tape to keep it in place until we could get it looked at. We called and they got us right in. They removed the window and the old caulking cleaned off the tape residue and reinstalled the window (also making a template with all the glass information which they gave us) and had us on the road in about 2 hours! Very professional and very helpful to travelers! So glad we got it fixed there! Highly recommend!”

“They did an amazing job took my car to them oct. 20 around 11:30am they said it’ll be 4hrs before I could get it back but me and my infant just stayed there the whole time. I needed my back window completely replacedon my 14 Nissan Altima, I called Thursday right before they closed and my window was in the next day. It only took them about 30mins to clean and replace it and at about 3:30pm they said I could take it if I want. The price was very reasonable, actually the cheapest I came across in bmt even though I didn’t check all the places. But the staff was also nice, hopefully I won’t have another mistake like that. But if I do they sure will be seeing me again! Thanks a lot!!”

“They were amazing and fast! Their prices beat all the other glass companies in town! We were very pleased with their customer service and their quality of glass! We highly recommend using Action Glass BMT for all your glass needs!”

“They were the cheapest around by about $100 and took care of replacing my windshield very quickly! The staff was very friendly.”

“Action Glass exhibited the cool calm professionalism is exactly what I expected when I was referred to them. They lived up to everything what I've heard. They gave me a ride back to my shop and after that at my request they delivered my truck back to me. If that isn't going the extra mile then I don't know what an extra mile means. They beat everybody's price they beat everybody's commitment to the job, and look if I ever need a windshield again there's only one place I'm going and that's right back to action Glass. I guarantee if you need Auto Glass professionalism go to action Glass. Good job guys.”

“Not so pleased with windshield replacement. Got there on apointed time to pickup my Tacoma and noticed missing parts of the seal around the glass which took back in the shop for another 30 minutes wait. My wife has been telling me she hears wind noise from around the windshield, now I find water leaking inside the cabin. Not a happy camper. Will call in AM to see how long I have to continue soaking the inside of my Tacoma before they can get it done this time with all the rain we're having now. WOW I wish I had read reviews before I took my Tacoma there. Have to keep it covered with a tarp now that I know there's a leaking windshield.”

“I called and spoke with a lady there who scheduled me for the morning.... Some time then passed so the day before the work was to be done (today May 5th 2015) I called back to verify AM appointment. I got a gentleman on the phone this time, he was very short and matter of fact, almost as if he didnt care what the previous person told me... he said it would be in the afternoon. I said , well I will have to find a place to drive it in... he said "cars gotta sit an 4 hours" like.... Gotcha! Well guess what Action... there is a place who wants my business. Its Safelite! For the record, I always shop local... If I get something like this, I go elswhere and refer everyone I know elsewhere.”

“Helpful, reasonable pricing.... however, when discussing what i need done, they informed me that if they broke my rear glass while working on my truck, I'd be the one to pay for it.”

“Action Glass had the best price out of all the calls that I made. They had me in and out in exactly the time frame that they said they would. This is the second time I've done business with them and will continue to go back.”

“Drivers of their mobile van need to learn how to drive. Luckily I am quick and was able to counteract the illegal manuver, saving this company thousands of dollars. You're welcome. I accept checks by mail or PayPal”