Williams Windows
Window & Door Installer · Farmers Branch, TX
About
Williams Windows runs window and door work from their spot in Farmers Branch, Texas. This family owned outfit takes on replacement jobs for vinyl units, picture windows, and storm doors along with some window treatments. Ed, James, and Jennifer Williams handle the quotes and oversee the crews on site. They focus on energy efficient installs that customers say cut down on outside noise and power use once the old units come out.
Homeowners bring them in for full house swaps or smaller batches like three or four living room windows plus a big picture unit for a view. Jobs often involve pulling out 19 year old windows or fixing a single broken pane from another maker. Reviewers note drops in electric bills after the new vinyl goes in and better room temperatures year round. Ed has quoted on homes just purchased and James has brought samples during the estimate stage.
Crews show up when promised and keep folks posted on manufacturing delays that stretch past the initial five or six weeks. Pricing lands in the middle range with occasional specials and they handle moving furniture or blinds in some cases. One crew rescheduled an install after heavy rain to avoid tracking mud inside. They work clean, finish in sock feet when needed, and return the next day if a job runs long without adding to the original bid.
The listed feedback shows mostly five star notes on honest dealings, solid results, and responsive quotes from the main names. Two one star comments call out slow callbacks or trouble reaching them later for repairs.
Service Areas
DIRT Score Breakdown
28 reviewsView on Google →
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What Customers Say
“We wanted a picture window for our horizon view from our dining table area and 3 additional windows for the living room. They were the 1st & only company I called based on google reviews. Ed was very professional and knows his stuff. The 3 month wait was so worth it!! Can't rush perfection! We are so very very happy with our Williams Windows and will be using them again to replace all our other windows in the house.”
“I chose Williams Windows, based on their Google reviews. I started with three estimates, and this one was not the cheapest, but also not the most expensive. They also had a window special at the time that I received my estimate. From start to finish they were professional, on time, and kept me up-to-date on the expectations of completion as some of the products were delayed. I knew going in it would be at least 5-6 weeks for manufacturing. And though it did take a bit longer, I was still updated several times leading up to service. One of the main things that I liked about this company is that they told me that they would worry about blinds and drapes and moving furniture for me which was very helpful, even though I did take some of the drapes down myself ahead of time. The insulation crew was also very professional and my sales team member made sure to thoroughly go through each window to ensure that they were functioning properly before he left. The crew did a pretty good job of cleaning up after themselves as well. I have not had a chance to really experience the windows yet, but just upgrading from my single pain aluminum windows, already makes my home quieter. I definitely rec”
“I had several windows in need of replacement and Williams took great care of me! They replaced with a much more energy efficient vinyl window and it's been doing wonderfully! They were professional, on time, and very courteous of my space. They went the extra mile to make sure I was taken care of. I'll definitely use them for my other windows and would recommend them to anyone looking for a high quality window replacement job!”
“This family owned business is the best! I called Williams Windows because they were local in Willow Park. Ed came out to give me a quote on a broken window on a home we had just purchased. He was really personable & helped us out with our problem. He was very knowledgeable about windows & explained in detail, the process of installation. The installation was a breeze. The team arrived on time. They were clean & very efficient. My house was left in the same condition as when they started. When it's time to replace the rest of my windows, Williams will definitely be my #1 call!!”
“We purchased new windows from Williams Windows and what can I say, "We Love Our Windows". They are a family owned business and are very reasonable in pricing. They are also friendly, honest, and dependable. We have seen a decrease in our electric bill since having new windows installed. We would highly recommend them to everyone.”
“We had half of the windows replaced in our house. Ed was so responsive, kept me informed the entire time and was so respectful of our space when he came to visit and with the crew during install. The windows are amazing! They have made a noticeable difference in the temperature of each room along with noise reduction. Worth every penny!”
“I feel like I could write a book with all of the positives of this company! We initially were going to replace a few windows in our house based on some issues we were having but after speaking with Ed decided to replace them all. He was so incredibly knowledgeable and took his time answering every question we had, and there were a lot! During the process there were a couple minor things that came up and Ed and his team bent over backwards to make it right. I have never worked with a more honest and stand up company! When you are dealing with such a large investment character matters and this company is incredible. Getting windows installed during a pandemic can be tricky! They were several men down and despite of that worked diligently to complete the job in a timely manner. The windows look AMAZING!!! They also replaced the window sills that were damaged from water due to the old windows and trim on the outside of the windows! The house is quieter and I know that we will be seeing a major dip in our energy bill because it is keeping the cold/hot out! I just can’t believe the difference quality windows make. This obviously was a larger investment. It doesn’t have as bi”
“Getting new windows is a huge investment! I am so thankful to Jennifer Williams and Williams Windows for making the process easy. We love our new windows!! Our original windows were 19 years old. What a difference new windows make with sound control and insulation. Jennifer is a graduate of Aledo High School, many of you on here know her and have ordered windows from her company too. Highly recommend!!!”
“Very professional and took the time to make sure that everything was done right and looked great. We had all 39 windows replaced earlier this year. Summer electric bills were noticeably lower this summer vs 2019, and we kept the temp a few degrees cooler this year. Highly recommend!”
“Williams Windows replaced our windows in our house this year and we are so thankful we used this company. Their staff goes that extra mile for exceptional customer service, detail oriented, and their work is very professional. We will definitely use them again! Thank You, Angelia in Weatherford”
“We got quotes from several vendors and James was the best windows for the best price. He was very informative and answered all our questions and brought us a sample of the windows we were looking at. The evening before the scheduled installation, it rained a lot. Jennifer called and we talked about it and then rescheduled the installation for a few days later so there would be no chance of mud/water getting on to the hardwood floors. Installation day came and James and his crew were here timely and within 3 hours they were done and gone, having installed all 6 windows and cleaned up behind themselves. The crew that came inside was very polite and courteous and came inside in sock feet to make sure the floors weren't scratched during the installation process. It was great doing business with a local vendor with a great reputation and if we have need of anything else for the house, we will check with James first. I would use James again and have already recommended to him to some friends that want to redo their windows.”
“Complete scam of a company. Offered us a lifetime guarantee for their incredibly overpriced windows two years ago, only to now have their phone lines disconnected and website down when I need a repair. They must have known they were going out of business and offered the lifetime guarantee as a last ditch effort to get customers. It's sad that such dishonesty exists in our world.”
“What a wonderful experience with Williams Windows. They are professional and courteous. The windows turned out beautiful, and they were installed for half the price of their competitors. Highly recommended!”
“They provide good,quality service at an affordable rate with quality products. I would definitely recommend them as they did an outstanding job replacing 5 windows for me. I will be using their services for my future projects.”
“Honest company with best price quote on windows and installment i dont think you will find a better deal. They do a great job on installment and we are very happy with our windows and storm door.”
“I have an older home and had several bids on my windows. I decided to go with Williams windows and glad that I did ,windows have made a big difference and the installation was great .I highly recommend James and Williams windows.”
“Did not return my call until next day. Ed told me they don’t do one window. I just needed a kitchen window replaced. They should put in their advertisements that they only do multiple windows! Wasted my time and theirs. So much for their customer service and ratings.”
“Great price and fantastic installation. Would use them again and again.. 100% recommend if needing new windows. On time and professional!”
“Ed was a lifesaver. Our window from a different manufacturer had broken to the point where it did not close. Ed fixed it temporarily even though Williams windows had not originally installed it. No one else was even willing to come out and help us.”
“On time, professional, hard working. Unable to complete in one day as they had hoped because job was more involved then they had thought, but came back to finish and charged bid amount.”
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