Hightower Company

Hightower Company handles window and door repairs from their base in Flower Mound Texas. They take on service requests and warranty claims for brands such as Anderson Lincoln Hurd and Alenco. Work covers wood aluminum clad vinyl aluminum and steel units along with in swing out swing sliding doors and operations like double hung casement and horizontal sliders. Customers reach them by phone or email with manufacturer details spacer bar codes and problem descriptions then the company responds across the Dallas Fort Worth area and a one hundred fifty mile radius that extends through Texas and Oklahoma.

Reviews describe repairs on thirty year old Anderson doors that no longer opened or closed properly with the units restored to working condition. Technicians Cory and Zach drove to Austin to fit parts on fifteen year old Lincoln doors and windows with the fixes holding after the visit. Jensen arrived for a window repair claim and stayed in touch throughout the process while taking time on each step. Another case involved replacing a lock and adjusting hinges on an Anderson door so it locked and operated smoothly again.

The company calls ahead to confirm appointments and shows up on time for jobs. Technicians stay in contact during repairs and the work reaches customers across Texas and Oklahoma. Some reviews note fair pricing for parts that proved hard to locate while one customer paid one hundred seventy five dollars for an estimate that led to no further response.

Google shows a three point five rating from eight reviews. Common topics include solid results on older windows and doors plus timely arrivals though a few mention repairs that did not hold up after a year and charges applied for any follow up work.

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“Super friendly technicians. Prompt service with excellent working results and a fair price. We couldn’t be any more happy, our Anderson door wouldn’t open or close towards our patio now it’s now like new. It’s a 30 year old door! I rarely leave reviews but in this circumstance it’s so well deserved. Thank you Hightower and Cory.”

“Unfortunately the window sealing and repair work didn’t last even a year. When I inquired about any warranty or coverage, I was informed that normal hourly rates and normal charges would apply for any re-work.”

“Our technician Jensen was prompt and kept us informed each step of the way during our window repair claim. He was thorough, and didn’t just rush through making the repairs. I’d highly recommend”

“I had 15 year old Lincoln doors and windows that needed repair and parts. The Lincoln website listed Hightower as the only factory authorized dealer in Texas. Cory sent Zach to Austin with the right parts and the repair was done perfectly. Zach was professional and did the work correctly. I will not comment on the price, but it seemed fair given the parts are very hard to find and they drove from Dallas to do the job. The company was easy to deal with and clearly knew their stuff. My thanks to Cory and Zach for a job well done.”

“The lock on my Anderson Door wouldn't lock. Hightower Company came out and replaced the lock and adjusted the hinges and now my door works great - and locks! They called me before they arrived and confirmed my appointment and arrived on time. I will definitely use them again and refer them to my friends!”

“I had an Anderson door that would not lock and they adjusted the hinges and replaced the lock and now it's working great! I will definitely use them again if I have a problem with my windows or doors.”

“The guy Cory is a thief! Went out to give an estimate and charged $175, which we paid. Now, he doesn't answer phone calls or emails.”