RDS Door & Windows

RDS Door & Windows handles residential window and door work from its base in Garland, Texas. Shannon runs the company and oversees replacements along with related tasks such as measuring, ordering custom units, and finishing trim or sealing. The business also supplies and installs sliding doors, French doors, and storm windows for local homes. Reviewers note that the firm stays active in the Garland area and nearby communities when scheduling these projects.

Homeowners describe full-house window swaps that took crews a single afternoon, with Sam’s team completing eleven units in roughly five and a half hours. Dave and his crew replaced three exterior doors in one day after earlier visits by Shannon and Dave to review options. Several customers had leaking windows fixed that prior contractors left unresolved, while others replaced failed seals or upgraded drafty units to improve indoor temperatures. Installers such as Darrel took extra time to confirm each window sat straight and operated correctly before leaving.

The company answers calls quickly and keeps customers informed on order status and arrival times. Shannon provides clear pricing details upfront, allows changes to bids, and points out cases where full replacement is unnecessary to avoid extra cost. Financing is offered for those who need it. Crews arrive on schedule during weekday hours, finish on the stated timeline, and handle cleanup at the end of each job.

Reviewers give consistent marks for the clean and precise nature of the installations along with the direct communication style. Many highlight the benefit of energy savings after the work and the care shown around the property. DIRT Score 4.8 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We are absolutely thrilled with our new doors from RDS Windows & Door. The whole experience was great, from when Shannon and Dave first came to our home to prepare the estimate and give us options, to keeping us updated as we waited for the doors to be manufactured, right up to install day. Dave and his crew came out yesterday to replace the 3 doors, and everything went completely smoothly. They did excellent work, and we deeply appreciated that they just powered through to ensure the job was finished in a single day. If you need door replacements, I can't recommend Dave, Shannon, and their team enough.”

“Fantastic experience having my windows replaced by RDS! Shannon and crew are very responsive and straightforward throughout the process. Her installation crew did a fantastic job as well; Very clean, very professional installation! RDS came highly recommended by close friends of mine, and I too will recommend them any chance I get. Thanks again!”

“Shannon and the entire team at RDS Doors & Windows were fantastic to work with from start to finish. They were professional, responsive, and made the entire process easy. The new windows look amazing and have completely transformed the house. The installation was top-notch, and the crew paid great attention to detail. I highly recommend RDS Doors & Windows to anyone looking for quality products and outstanding service.”

“My windows are absolutely beautiful and do a great job of managing my temperature/environment in my home. Shannon and her team were such an absolute pleasure to work with. Highly recommended!”

“Nothing but good things to say about RDS - I'd give more than 5 stars if I could. After getting several bids for windows, we decided to go with them for many reasons. They were very upfront and transparent with pricing and went over the scope of work and time frames beforehand to help make the decision. Once the windows arrived from manufacturing, Shannon was able to set up an install date only a couple days later. The install team showed up early in the morning and finished the installs (whole house - 10 windows) by mid-afternoon. They only had to return the next day to complete some minor trim work, caulking and sealing, screen installs, etc. There was almost zero disruption to the house during install, and they left absolutely no mess when they were done. There was very little touch-up to be done to the trim, and nothing was damaged on property. I was amazed that there wasn't any serious issues found when they removed the 40-year-old original windows. Of all the work we've done to the house over the years, the windows are definitely my favorite. What a difference they made! RDS is also the best company by far I've dealt with for house work in the 12 years I've lived here. I woul”

“RDS windows of Garland is a great business to serve you window needs. They promptly came to measure and provide an estimate. They were very accommodating as I asked for several revisions on the initial bid. The thing that really impressed me was Shannon's honesty and not jsut trying to sell as many windows as possible. We had two 3 foot square windows over our double front doors. They had lost their seal and didn't look great. I asked about them and after examining them she recommended just replacing the glass. She even recommended a glass company. It saved us over $1000, money she could easily have convinced me we needed to spend! While there was a delay in materials (expected on all construction projects these days!) the installation went well, they cleaned up after. We had a couple of windows that needed warranty work. They contacted the factory and a representative came within a week and fixed bth issues. A couple of photos are attached of the larger windows and a sliding glass door. The install and windows are very nice.”

“I love my new windows from RDS Windows. Working with Shannon and her team was great. They answered all my questions and everyone was professional, knowledgeable, and courteous. Sam and his installers were awesome. They arrived on time, started immediately, and completed replacing 11 windows in about 5 1/2 hours. Their craftmanship is on point. I got high quality windows for a decent price. I highly recommend RDS Windows.”

“I used RDS when I learned I couldn't clean my old storm windows. The RDS team was very responsive, helpful and communicated clearly with me. It was easy to work with even when the installer accidentally broke one of my windows. This worried me because I had property photos & my blinds installation in the next few days that I couldn't reschedule. Shannon understood the importance of it and got it fixed and installed before then! I was worried because the windows are custom and it took about 5 weeks to be made. They made a big difference and appreciated that they have financing available if you don't have the cash upfront.”

“I really love my new windows. I’ve been staring at them all morning. I’m totally looking forward to the energy savings too. When the virus hit in March it put a lot of independent business owners out of business. So, it's very important to me to support the businesses in my community. I like the fact that this company is a small local business. Also, the particular brand of windows that I purchased are made right here in the DFW area, which I thought was super cool. On top it of both of these companies being local, they are both owned by women. Very cool!!! I highly recommend this company!!”

“We have an older home that needed energy-efficient windows. RDS replaced our windows swiftly and seamlessly last December and they have served our little family well. During snowmageddon last February the temperature in our house never fell below 68, and this summer we stayed cool as cucumbers in rooms that had been the hottest in the house before. We love our new windows and would recommend RDS for a job well done.”

“RDS replaced the windows and a French door for us and we couldn’t be happier. Sharron, the owner, was very good at assisting with selection and emphasized their long history. The installer was meticulous. Great job and I highly recommend them!”

“We had a great experience using RDS. They installed a beautiful sliding door and 3 windows. 3 of our windows that were put in by a different company years back, and they always leaked when it rained. When RDS came out they told us the issue and fixed the problem. Now when it rains I don't cringe. I am so happy with their work and their customer service. I will definitely be using them again.”

“It’s refreshing to see a woman-owned company leading with both integrity and grit in an industry where that kind of leadership still stands out. You can tell this business is built on strong values. It’s clear that the owner takes pride in her work and runs her company with purpose and accountability.”

“I can't say enough positive things about RDS! I worked with Shannon, Candace, and Eric. They were all polite, prompt and knowledgeable in their expertise. Very reasonable pricing and the timeline was exactly what they said it would be. I had a terrible experience with a previous window installer and when I asked Eric to kindly check them out he did with no hesitation and offered me his recommendation. Super happy with the quality and workmanship.”

“Shannon & her team at RDS were wonderful to work with! She was so flexible and so well priced. I especially loved the team who came out and did the installation - Darrel - he took his time and really cared that everything was straight / flush / would work right. Exactly who you want working on your house. Also - as a woman I felt very safe with her team in my house when it was just me or me and my daughter.”

“RDS Doors & Windows did an excellent job in replacing our windows. From the moment they made contact up to the completion of the work, the process when smoothly & very efficiently. Shannon, Nick & Candace were very professional & accommodating. They always kept us updated. Sam, the window installer, & his crew were awesome and worked non-stop until they were completely done. They were very careful during the installation and did a great clean-up work after. I highly recommend RDS Doors & Windows!”

“Absolutely thrilled with RDS Windows! David and Shannon were a pleasure to work with — friendly, professional, and incredibly responsive. David went the extra mile with multiple site visits and thoughtful answers to all our questions. The window installation turned out perfect, and the siding repair was beautifully done. Highly recommend without hesitation!”

“Thanks to Shannon and her entire team, I now enjoy throwing open the curtains...just to admire my new windows! She was hands-on active in my home's window needs and her installation staff was respectful of our property. Everyone we came in contact with from beginning to end, were professional and all work was completed exactly as promised.”

“RDS windows is the best of the best. I had them come out when I first started considering replacing my 50+ year old windows, and they helped me every step of the way. They answered any questions I had, worked with my budget, and did an incredible job on the installation. They made the entire process very easy and I would absolutely recommend them to anyone. Looks like I am not the only one who is enjoying getting some fresh air now that we have windows that actually open!!”

“Got new windows for our whole house, and we are so happy with the work that was done. They really modernize every room and the crew led by Sam did a thorough job installing them. Can’t wait to see what savings we get on electric now that our old drafty windows are gone!”