Glass Tech and Construction
Window & Door Installer · Lubbock, TX
DIRT Score Breakdown
55 reviewsView on Google →
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What Customers Say
“Glass Tech installed my shower door when my other contractor fell through. They were polite and professional and got the job done. I will definitely recommend them to anyone who needs a similar job done and I will be calling them again if I need their services in the future.”
“I contacted Gas’s Tech for a quote on shower glass. Jessica took my call and set up an appointment for me to get the quote done, she fit me in for the next day! The next day promptly measurements were taken and a quote was sent to me the same evening! I accepted the quote and was told my glass would be ready in three weeks, the glass was ready sooner than expected, a week sooner to be exact! I was scheduled for an installation, the techs arrived at my residence and installed the glass! We are very happy with the results and especially the professionalism of this company! I highly recommend them for your needs! Thank you Melissa for expedient customer service!”
“Great service with knowledgeable staff. Was prompt getting back to me for a quote. Very good craftsmanship! Will definitely be using again for all my glass services. 5 stars all the way!!!”
“They were very helpful with my shower install. The install went great and the work was absolutely stunning !”
“The worst of the worst will be an understatement. I can’t understand Chad and his business survive in business. They were paid $2000 for a $4000 job as a deposit to fix one window that was broken from a hailstorm in June 8 months later and after repeated calls almost every week we got tired of hearing stories we decided to go with someone else. Chad and his company Glass Tech refused to refund the deposit. We lost $2000. Went with Glass company and the job was done for just $2200 writhin 2 weeks. Unbelievable ordeal. Talking to friends of ours found out that they had similar experience with Glass Tech. Avoid this company at all cost!”
“Great work and clean up ! Customer service A plus, would definitely use again. Quality and prices are on point .Definitely recommend.”
“My problem, my door window busted during a strong wind storm. I live in an RV. I “patched” it till I could get service. Requested service through website. Quick response. Sent estimate via text, I approved, payed. Guys came out a couple of days later. Bam problem solved. I hope I don’t need them again, but if I do, I know who to call. Stephanie Arwine, Floydada, Texas. Before/after photo. First pic includes my patch job. 😎”
“I am extremely disappointed in this company. I had lost a window during a hail storm a month back. I had them come out, figure out everything they needed and paid them half of the total cost of the repair. A week later I called and asked them when to expect the repair to take place. I was told my window would be on the next shipment and they would call me to schedule the repair. I waited a week and then called again. I was told again, my window would be on the next shipment and they would call me to schedule the repair. I waited another week and called a third time. Was told that the shipment should be either the next day or day after and they would call. Still no call, my wife called and they told her (after threatening to go to a different company) that my window was in and they would be out the next day (they said they had to move some other appointments around to fit us. So after 4 weeks of paying half the deposit. They finally came to fix my window. They fixed the window and came to talk to me after, I asked if I needed to clean up any glass that may have fallen either in my lawn or in my room, the employee said no he cleaned up everything. We walked into our room and outside ”
“Absolutely amazing work! These people are professional, responsive, and knowledgeable! Customer service is exceptional 🎖🥇🏆”
“Absolutely awful in every aspect. I would give a zero if I could.”
“I had a special request for my sewing machine cabinet. I went to Glass Tech and they helped me out with the project and the service was unmatched. I was very pleased with the cutting project. The time frame was within 2 hours. I will recommend Glass Tech to all that need anything done. Awesome guys.....”
“We built a house and had no idea what a problem it would be to find someone to install shower doors that I loved but had ordered online. Called multiple glass places in Lubbock including one of the alleged best, Burch, who treated us horribly. Was at my wit’s end and called Glass Tech who had someone out to measure and assess within a couple of days and were happy to install the doors. They worked around my work schedule, and the team that came out, Nathan and Andrew, were SO NICE and helpful. They texted me throughout the process because I couldn’t be there and did an amazing job. They closed my garage door for me every time, and always cleaned up - which you can NOT say for most people you pay to do projects. We are now using them for glass counter tops. Their installation price for shower doors was unbeatable. Highly recommended. Jessica at the office was very nice and accommodating.”
“Best glass shop in Lubbock the crew is super nice and respectful, the work they do is super nice everything was clean and looked pretty”
“Spoke to Melissa about some work I needed done and I couldn’t be happier. This company from start to finish was amazing. Definitely recommend!!”
“Best glass shower door & window installation in Lubbock! Very easy to work with! Made sure I understood all of my options & was very respectful from start to finish. Would recommend 100/100”
“This team is absolutely amazing. Melissa in particular is so easy to talk to and so helpful. I highly recommend their work!”
“I give order and paid full. They take wrong measures and they put short classes,I was able to see outside from the edge the glasses ,rain was coming in,schedule again .Make 6-7 months. They say sorry order and measure again and ,his worker was making replacement he did broke windows....schedule again 4-5 months. They take all windows measures again make corrections size replacement promises ,not make any broke my house. One day ,After 2-3 months ,I was not home they came my home and they said make some work . They said we are done all work . Today I checked again ,most my old windows screens,they didn’t put new.Some of them new They are not fit just fall and not hold. I paid full ,I am busy with my job ,I didn’t know lubbock glasses place.I just looked google and I give order. Work Take 13 - 14 months and windows still not fit ,not hold.My old windows screens was tight and hold,I was try remodeling for screens. Today I have to replacement all windows system. Tech class make my house windows terrible damage. 1 windows they replaced and I am not able to open now ,if I try open it can be all frame down. They have extremely bad,poor, work,When they touch your windows not fix ”
“This business is run very poorly. I’ll never use them. Sent a guy out to give bid. He had no clue what he was doing. The owner had to come out and we still didn’t get what we want. Told us one thing and when it came time to do the job he didn’t want to do it the way we talked about. So I had to hire Horizon Glass to do the job the way I wanted it.”
“Previous experiences we're good, but the third time was not the charm. He's gotten so busy that his service has suffered and the crew he sent did a horrible job. I ended up having to take it to another shop and it has so far cost me $245 more. They broke the clips on the lower cover which is $213 replacement cost.”
“They were extremely unprofessional and rude! Not only were they heard bad mouthing our company while on the job, but did not want to complete the work! The work that was done, was not done professionally at all!!! I would never ever recommend these guys to anyone! Do not waste your time and money on the these people! Do yourself a favor and just forget this company is in business! I only had to click the one star to post this but if I could post this with no stars I would have!”
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