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Renewal by Andersen Window Replacement

Window & Door Installer · Lubbock, TX

Residential
Active

DIRT Score Breakdown

Google

719 reviewsView on Google →

4.9

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Alesia was absolutely amazing! She was so friendly, patient, and incredibly helpful throughout the entire process. She made everything easy and answered all of our questions. The technology that she uses and the AI system truly helped us find the perfect door and window for our house. We had a wonderful experience, and we’ll definitely be using this company for all of our future window and door replacement needs. Highly recommend!”

Victoria Cook

“Joseph measured our window opening for the new window going in, & we LOVED him! It was not an easy window to measure, but he was so thorough & really took his time to make sure all his measurements were accurate. He even offered some suggestions as to how we could make the window more attractive & functional. He took his time & answered all our questions. I’m giving him All the stars!!! Very impressive young man! ⭐️⭐️⭐️⭐️⭐️”

Carole Adcock

“Had Renewal by Anderson come out to look at our windows and backdoor. We decided to have them work on it backdoor. Everyone has been very helpful and knowledgeable. I got every question answered and felt comfortable with the decision we made. They are more expensive than others, which they didn't try to hide, but they do a great job explain why the price is worth what you get.”

Casey Smith

“Ok, I posted a bad review about a month ago. After that review, I was called and asked how it could be fixed. They came out that week and fixed my problem. It looks great, and is above what I expected. Thank you Jaime Leivo for taking great care of us. Becky Nicholson”

Becky Nicholson

“Tommy Roy made a great presentation. Help me make correct product selections. In future if I need to replace my other 40 year old Andersen windows I will certainly call Renewal by Andersen.”

Dave Albright

“Angelo was one of the best salesman we have ever dealt with. He was great no pressure and completely understood our situation. Unfortunately, we cannot afford to go forward with replacement of doors and windows, but we will definitely call him when we can.”

Jason Ray

“Jacob T was our representative. He was courteous, patient , and highly informative. After viewing their products, there isn't a question why they are the oldest and most highly rated company in the US. We look forward to our installation!!”

Carrie Gardner

“Allen and Brad McCoy did an amazing job installing our new front door. They were very professional and did an amazing job. They made sure I was happy with everything. The pictures do not do it justice. The door changed the entire look of the house. I will definitely call them back for more! Thank you!”

Sundi Barrera

“They Did an amazing job . I also have animals . They paid special attention to my request. When it came to my pets. It's a major difference they pay attention to detail. In addition after 9 months my utility bills have not increased for a small home with Central heat and Air . It's a blessing that it's affordable.”

Sunflower DAUN

“Every step of the way Renewal by Andersen has been by far the best choice for new windows. Our salesman, Quinn was very knowledgeable and spent time explaining things to us, including options we had not even thought of to help improve the look of our home. Joseph who came to measure our windows, he also explained what we needed to do to prepare for our new windows. He was very knowledgeable as well and showed me pictures of the windows again and explained everything very detailed. From everyone who has called to set up an appointment to someone who has been in our home so far every single person has been kind and courteous. We cannot wait to have our new windows!”

Monica Priest

“They came in and informed me of my options. No pressure sales! Just educating and helping me make an informed decision. I am working with my HOA to get the approvals to move forward which they are assisting with too!”

Monica Trevino

“So far the process of getting new windows has been smooth. Our salesman, Robby, and install manager, Norman, were very pleasant to work with! It didn’t feel like a business transaction but more like family helping family!”

tx2step74

“The consultant, Keith, was very knowledgeable and helpful. He answered all of our questions and gave us the information we needed to make a decision about purchasing new windows. We are very excited to be getting our new windows!”

Carol Davis

“Great customer service. Was informed every step of the way and installation was really quick. Highly recommend.”

Mike Korkoskie

“Great service!! Very knowledgeable! And very interactive. The rep stayed engaging with us thru the whole process, and explained everything to us!”

Becka Martin

“David explained the window and door products in great detail, making the whole process simple and easier to make the decision to move forward with the window and door replacement project.”

John R Fraser

“Allen, Brad, and Robbie were the best team ever. Customer service, Knowledge, Craftsmanship - far surpassed my expectations. The finished installation is amazing!!!!”

John Gray

“The questions by the sales rep were so uncomfortable and after numerous times of telling him they were irrelevant he continued to push for names of all my household members . Felt creepy and so irrelevant for needing windows replaced. The call takes way too long and sounds so scripted you’re just another bid not a customer. DO NOT bother with a reply “so sorry to hear that please email us your concern…… “ save the script reply.”

Business L.F

“Everyone has been great! Patricia was absolutely amazing!! One of the nicest and most helpful people I have every delt with!!!”

Dru Draper

“Wonderful workers. Very polite and professional. Allen McCoy and his group were so friendly and the work was amazing. Thank you. ❤️”

Sheryl Back
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