Rolltex Shutters

Rolltex Shutters is a family owned and operated company based at 3004 Beverly Rd in Pasadena, Texas. They have worked in the shutter industry for 40 years and focus on fabrication and installation of hurricane shutters, security shutters, storm panels, retractable awnings, and retractable solar screens for homes and businesses across the Houston area. Their product lines also include accordion shutters, Bahama shutters, colonial shutters, rolling shutters, and related sun protection items, with an emphasis on using top grade materials and handling both residential and commercial projects.

Customers describe jobs that involve fitting hurricane shutters on townhome patio doors and terrace doors, window shutters, rolling door shutters, and security gates at multiple office locations. Reviewers note protection from blown water during storms, added home security, and clean finished results that operate smoothly with remote phone apps. Technicians such as Felix, Juan, and their crews manage multi-floor work without wall damage, while Elena and Maria handle office coordination and estimates. One pharmacy group has relied on the company for over 15 years for repeated installations.

Reviewers report that crews arrive early on scheduled days, communicate clearly throughout the process, and leave work areas neat after finishing. They explain product operation and maintenance on site, offer reasonable pricing, and provide follow-up items such as touch-up pens when needed. The company accepts calls for free estimates and serves the Houston and Pasadena region with in-house teams that handle both simple and complex jobs including electrical and carpentry adjustments.

The business holds a Google rating of 4.7. Reviewers frequently mention high quality materials, skilled and polite staff, punctual arrivals, clean job sites, and dependable long-term performance, with some shutters still in service after 17 years and providing lower electric bills along with storm protection.

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“From the customer service, to measuring team, to installation; this is an in-house Texas team that takes pride in their work. The product is great quality and we are very glad that we made Rolltex our fabrication and installation provider. Our Houston townhome terrace door is protected from blown water and the result looks and works great!”

“Rolltex Shutters exceeded our expectations! They arrived early on installation day, were professional, polite, and extremely skilled. In a time when many companies only do the bare minimum, Rolltex truly stands out. Thank you for handling our project with such care and expertise—we highly recommend them!”

“Our pharmacies have been using Rolltex Shutters for over 15 years! Elena and their crew are amazing. Very professional, quality, and dependable service. We are very satisfied with their work.”

“Rolltex shutters exceeded our expectations! Felix and Juan did an outstanding job with the installation, ensuring everything was perfect, neat, and clean. They went above and beyond to fix details on our installation. The remote phone app is incredibly user-friendly, and they explained it thoroughly. Maria in the office was a pleasure to work with. Highly recommend Rolltex for their professionalism and quality!”

“Rolltex Shutters did a phenomenal job for us! They showed up early on the scheduled day, were very polite and exceptionally skilled.They left the area clean and neat. They gave a thorough explanation of how to use and maintain our new shutters. We are not from the area so have never had any experience with hurricane shutters. This company is top notch in a time where the bare minimum is usually provided. Thank you for expertly handling our project! Highly recommend this company!”

“Rolltex Shutters did a phenomenal job for us! They showed up early on the scheduled day, were very polite and exceptionally skilled. Extra work was done for us even though it was not on the original order. It was suggested and done because it would provide the best outcome. This kind of work is rare and so appreciated! They left the area clean and neat. This company is top notch in a time where the bare minimum is usually provided. Thank you for expertly handling our project!”

“This company has great customer service. Along with a great product at a reasonable price. These days there are so many bad contractors you really have to be careful. They did a great install and were very professional . Anna even sent me out a touch up pen just incase I might need it in the future. This company has good team work and there installers care, They cleaned up afterwards and demonstrated their product I Couldn't be happier Thanks Rolltex Shutters”

“Our hurricane window shutters and rolling door shutter were installed yesterday, and man do I feel at ease today. Such a relief to know our family and home are protected and secure to the max! The shutters look great too - high quality materials, easy to install (super-duper easy), and very nice to look at. Even my wife liked the aesthetics, and that’s saying a lot! I shopped around for quite a while before giving Rolltex Shutters our business. So glad I did. Not only are they pros at what they do (from customer service to the installers), they are a family owned. It makes me feel good supporting our local businesses. Thank you for everything Rolltex Shutters. God bless!”

“RollTex recently installed hurricane shutters on our patio doors.These guys (Felix & his crew, Maria and Elena )are the best. They installed 4 hurricane shutters on our sliding patio doors- 3 of which were on the 2nd and 3rd floor. They were neat, clean, and careful about taking all those materials and tools up and down 2 flights of stairs without nicking a single wall. The electrical and carpentry work needed was well done, they even relocated a ceiling fan on our bottom deck. They didn't leave until they were sure we were comfortable with operating and maintaining them. Everyone in our townhome complex has used them over the years.”

“Rolltex has been a member of the Pasadena Chamber of Commerce for over 14 years now. They are an awesome organization to reach out to if you're looking for a team with fantastic service and high quality products.”

“We had the folks from Rolltex install storm and hurricane shutters on our home. We interviewed and received quotes from several vendors and we checked references, the BBB, Angie’s List, etc., but it our experience with the Rolltex team that convinced us that they were the vendor of choice. Plus we were impressed with their showroom and how Elena and Maria worked with us on pricing, answered our questions, and continued to communicate with us. Prior to our decision Juan Jr. and his Uncle arrived onsite and went over the installation. Juan Jr. also answered our questions and encouraged us to contact him directly if we had further concerns or questions. One of our major concerns was the electricity to operate the motors for the shutters. Juan Jr. took the time to explain how and where they would get the electric and that we would not experience any collateral issues but if something should occur then they would resolve it. They called the day before to confirm our installation and the team arrived on time. They worked through the day and finished the job the same day as promised. They took the additional time to guarantee all testing was complete and that all of the shutters o”

“I have had my shutters for 17 years now. I have them serviced every few years and they will probably last another 30 years! Best home improvement addition we did. Lowered electric bills, home security and since I live on the cost, no boarding up my home.”

“This is a family owned business that I am really glad I found. These experts are professional, knowledgeable and very dependable. Beyond that, they are truly wonderful people. You will be glad you did business with them.”

“High quality shutters, professional installation, on-time and great follow-up after installation. Highly recommend.”

“Great staff. They will even help you back up into in they're yard. I've been driving for awhile now and I found it a little difficult. Please be careful. But like I said they will help. They are also quick on unloading you.”

“excellent service, even during the weekend, very highly recommend owner and employees are A+ thanks for your wonder full service.”

“Great company with a great product. Customer service was exceptional at office and field reps.”

“Top rate, prompt, courteous and professional would recommend them any day. 👍😃”

“Overdue review, they have installed security gates at 3 different offices, very friendly, responsible and well worth. Thankyou”

“I called this company to get an estimate for exterior hurricane shutters and after 3 days, never had a return call from anyone, so guess you must not need my business and I will look elsewhere”