Best Buy Windows and Siding

Best Buy Windows and Siding handles window and door replacement plus vinyl siding jobs out of Richardson, Texas. Dirk runs the operation and the crew takes on full home window swaps, picture windows, sliding units, and double or triple pane replacements for older houses. They also handle siding updates and work on properties across Collin County, Dallas County, Denton County, Rockwall County, and Tarrant County. Customers reach them for quotes that stay firm even a year later and for weekend slots when needed.

Homeowners call them for jobs like swapping out 15 to 32 windows at once on houses with broken seals and constant condensation between panes. Crews pull old aluminum frames, fit new vinyl units, and finish large picture windows that other outfits said could not be done. Installers such as Rafael, Orlando, and their teams keep the house from overheating by working one opening at a time, then vacuum floors and cover furniture with drop cloths. Reviewers note the windows run quieter, cut energy use, and leave the place cleaner than it started, with trim fixed so only touch-up paint remains.

They book appointments fast, including Saturday mornings, and keep folks updated through the order and install steps via staff like Shelly. Pricing comes in well below other bids while covering the same features, and crews show up on time for one or two day jobs on homes with 10 to 49 windows. Work stays inside normal business hours with a quick call ahead on install day. Service covers the listed North Texas counties without extra travel charges mentioned in the feedback.

Google shows 4.4 from 369 reviews, with most praising clean installs, fair cost, and solid communication while a few note follow-up gaps on larger jobs. Recurring comments focus on the crew’s efficiency and how the finished windows look and perform. DIRT Score 4.2 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We couldn’t have been more pleased with our experience. Rick was our sales person we worked with and was very helpful and guided us to the perfect window. Shelly was great with communication while the order was being prepared and getting us scheduled for installation day. The installation team was A+. While all of the windows were getting replaced and a big mess was going to ensue due to the big job, they were amazing. Clean up, haul off, install, etc. I would choose them again 100 out of 100 times. Happy Customer”

“We went with this company for two reasons: the recommendation of our neighbor who used them and loved how their windows looked, and the price. Our sales rep, John, did our quote last year and honored that exact same pricing a full year later when we were ready to move forward. Shelly in the office was helpful in rescheduling our appointment due to a family medical crisis. However, the rescheduling window felt a bit rushed, and there was a lot of pressure to take a Monday-through-Friday slot. I had specifically hoped for a Saturday slot so I wouldn't have to manage the project during my work hours. Thankfully, it all worked out since my spouse was able to be home on installation day while I also worked from home that day. If a customer is willing to wait, it would be great if the company offered Saturday installations as an option, even if it means pushing the date out two to three months. I completely understand that employees need their weekends off and that Saturday slots are rare, but I think the policy could have been explained with a bit more customer empathy. Shelly seemed very busy, but we are ultimately thankful that she was able to adjust our original date. On the day o”

“The team at Best Buy Windows and Siding are amazing. The guys that can and did the installation were, professional, efficient and very courteous of our home and they did an excellent job on the install. I have already recommended 2 other people and hope they have the same amazing experience as I have.”

“Outstanding windows. Exceeded expectations. Excellent installers..20 windows in 11 1/2 hours. Took down and installed hardware. Not a speck of dust left. Windows are stunning and fit perfectly. Very fair pricing. Cannot recommend Best Buy highly enough.”

“We've been looking into repairing/replacing our windows on a 15 year old home. Altogether we have 32 windows and the vast majority had broken seals, which led to constant condensation in between the panes. I have heard about Best Buy Windows & Siding for years on the WBAP morning shows. Our appointment was set with a Saturday morning (that was a big plus that they would meet on a weekend) with Rick. He was friendly, very knowledgeable, educated us on the process and most importantly, he was not pressuring or demanding. The ordering process was seamless and our windows came in a month later. Scheduling the install was so easy and I cannot say enough about our crew. They were here for two solid days installing all the windows. The crew was professional, friendly, cleaned up after themselves and went above and beyond what I expected. I've since referred two separate homeowners in our neighborhood, who've commented how great our windows look! The best part is that Best Buy beat the big competitors in pricing!”

“I purchased Best Buy Windows ten years ago. The process was easy, the pricing was by far the lowest and the windows have performed flawlessly. Quieter, lower energy bills and they look great to this day. I highly recommend Dirk and his team!”

“From start to finish, the entire experience was outstanding. The sales team was knowledgeable, professional, and never made us feel pressured. They took the time to answer all of our questions and helped us choose the right windows for our home. Communication throughout the entire process was excellent. We were kept informed every step of the way, so we always knew what to expect. Even better, our windows were delivered and installed ahead of schedule, which was a great surprise. The installation crew was professional, efficient, and respectful of our home. The finished product looks absolutely fantastic and has completely transformed the look of our house. We couldn't be happier with the quality of the windows or the level of customer service we received. I highly recommend this company to anyone looking for new windows!”

“These guys are amazing. They do quality work at an amazing price. They did 3 homes for me and each home took 1 day to replace all windows. 2 homes had 15 windows and the 3rd had 20. I couldn't be happier with them. I will continue to use them on any upcoming projects and will refer them to everyone. Thier prices are more than half the price of all the others. Two thumbs up”

“The guys arrived early and proceeded to work efficiently and carefully, considering they were working with glass. They worked all day and by the evening I had new windows for my entire house. They cleaned up so well and repaired any bad trim areas where all we have to do is some touch up painting. They also left my window sills in better shape than before. I can now see outside my windows and they are beautiful! I would use them again and highly recommend Best Buy.”

“I purchased and had installed window on half of my home from Best Buy Windows. The price for the windows was about one third what was quoted by high end window companies. The professional team from sales, scheduling and installation was great. In particular the installation team was very courteous leaving our home better than it was when they arrived. They covered our furniture with drop cloths and vacunmed the floors after installation. i cannot complement them more for their work.”

“The estimator made time to come over on short notice since I had another potential deal pending to replace my windows. He was friendly and knowledgeable and completed the survey quickly. We discussed what I wanted, and he clearly explained all my options. The price was where it should be based on my research and included a lifetime warranty. Almost half what the other company was asking. When the day came for the installation, I worked from home to watch the process. It was obvious the installers were very experienced and knew exactly what to do when replacing 40-year-old aluminum windows. There were a couple of times I questioned the installation of specific windows that were in tough to work on areas of the house. The installers were happy to hear my concerns and address them if needed. I was surprised at how fast the work went. 25 windows in a day and a half. I'm thrilled with the quality of the windows and can tell already that they will save me quite a bit on my energy bills, summer and winter. They are beautiful, energy efficient and much more functional for opening and cleaning. I highly recommend this company for window replacement. If I knew about how economical the proc”

“We had 32 windows replaced throughout our home, and it proceeded just as our salesman (Rick Smith) indicated. Rafael and his crew arrived on time on Monday morning and got to work. They removed one window and while installing the new one, the next window was being removed, so the house never got too hot. At the end of the day the team cleaned the windows and cleaned up the work areas. The second day they arrived on time and did the "tougher" windows (large one over door, second story ones in family room) and did the second floor bedrooms. They cleaned it again and even helped up move some of the furniture back in place. The windows look great, it's much quieter inside and we were thrilled with the entire process, it was very organized and well thought out...I'm very much looking forward to seeing our A/C bill dropping going forward!”

“From beginning to end, Best Buy Windows and Siding surpassed my expectations in guest service, communication, and transparency for a first-time buyer like myself. When we started the process back in April 2021, I was made aware of the shortage of window supplies and the sales representative was very thorough with not only his demeanor, presentation, and visuals, but he was also very attentive and helpful. His estimate on the when BBW&S would be able to install was reasonable given the present day circumstances of global recovery and supply chain challenges. On the day of installation, the gentleman provided a 30-minute call ahead, and arrived exactly on time. They were very courteous and patient, listened to my concerns and took great care in both the removal of the old windows and installation on the new ones. I had all 10 /single story windows replaced and they completely finished the entire job, including any touch-ups and clean-up in about 3 1/2 hours, wow! Outstanding!!! The house is so much cooler, quieter, and cozier now! I love, love, love, love my beautiful new windows!!! Already three of my neighbors have noticed and complemented on how great they look! I highly recommend”

“We had 24 windows installed by Bestbuy Windows. I can honestly say it was a great experience and we love our new windows. They are very good quality IMO and look great. I know they will also help with my energy bills. I have to mention the crew. Orlando and his crew let me know right away their goal was to make sure I was completely satisfied. He answered all my questions, took care of any concerns, and really went above and beyond what I had expected. It really took the worry out of it for me because I’m very particular.. ha… and Orlando made sure I was happy for the day and a half process. So I highly recommend Bestbuy and Orlando if you’re thinking about buying windows. They did a great job for us and we love them so far”

“My window prodject went smoothly from start to finish. The installation crew showed up on time and even helped me move some furniture so they could do their work. They installed 11 windows in my family room in 3.5 to 4 hours I was impressed with their work and windows! They cleaned up after themselves which was a great help.. I would recommend this company for anyone wanting quality windows without breaking the bank with excellent customer service.”

“First of all the appointment was quick unlike other window companies that waste 3-4 hours of your day to upsell you on the same window. They were straight to the point on the window options during our appointment and were were very honest about cost from the beginning. They ultimately gave me a quote that was 40% the cost of name brand companies and the windows are basically identical in quality, features and warranty. The greatest part of this project was the 6.5 foot picture window shown in the pictures which all other companies told me was not possible but they made it happen and exceeded our expectations. The installers were friendly, respectful and completed all 12 windows in under 5 hours. Overall I am very pleased and would recommend these guys to everyone in search of a quality product from an outstanding company.”

“Windows are great quality, made by Mi Windows, staff friendly, installers were very professional. I didn’t do 5 stars because they supposedly have a superintendent that never made any site visits, never return calls etc. when I called the salesperson, all he said was for me to call the main office. Never followed back up to ensure we were happy with install etc. Best Buy is great, but sales staff needs some training on ensuring the customer stays happy throughout the entire process especially when it’s 49 Windows.”

“Very, very pleased with product and workmanship! Both installers very professional. Very efficient, protected furniture with plastic covering and vacuumed. As clean (or cleaner) than when they arrived!! Already planning to replace windows in front of house! Highly recommend BestBuy Windows & Siding!”

“Friendly people each step of the way from sales, administration and installers they were fast, measured, made and installed 14 windows, all the same price, installed in a day, I think 4-5 weeks to come in and everything inside the window of time they said it would be. If we had to complain I had to clean up a little glass and everything else was so spectacular it wasn’t an issue. They were the best value as well. We got quotes ranging from $6000.00-$20,000.00. We went with Best Buy and are thrilled.”

“I bought my house 4 years ago and it was built in 1985 and had the original aluminum windows and some screens on the outside that were bowed and let bugs in easily. The windows were hard to open and from the foundation shifting through the years there were gaps and cracks for air to get in. Best Buy Windows was one of 3 quotes I got. Jim Rudolph was the salesman and he was very informative about the product. I got a quote for 10 replacement windows MI1620 series. I like the energy efficiency, the look and simple style of the single hung units as well as the security of the aluminum reinforced center bar. They completed the install in less than a day and Rafael and his crew Angel and Elmi were fantastic! I was worried about my flowers and irrigation system but they did a good job of being careful and didn't damage any of them. They sealed the windows and got everything trimmed out and gave the house a facelift. Now I can open the window with one hand, slides easily, and the screens fit perfectly. My view is better and I am so happy with the quality of product and service that I received. I would highly recommend these guys to anyone! A few before, during and after photos:”