Pop-A-Lock Amarillo
Locksmith · Amarillo, TX
About
Pop-A-Lock Amarillo handles locksmith work in Amarillo, Texas. The company focuses on automotive, residential and commercial services that include car door unlocking, lockout assistance and 24 hour availability. They take calls for automotive needs such as keys locked inside vehicles along with residential and business lock work. Customers reach them through the listed phone number or online booking options for these specific tasks.
Reviewers describe repeated calls for keys left in cars at gas stations or during trips, including holidays and cold weather. Technicians named Shawn, Shaun, Barney, Kenneth and others arrive to open doors without damage in many cases. Some accounts mention home door unlocks that took longer or caused issues while others note quick key programming jobs completed in under seven minutes. Positive notes cover fast entry on trunks or vehicles during Christmas or Valentine’s Day situations along with help on fob batteries after the main job.
They advertise 24 hour locksmith coverage across Amarillo and nearby spots with promised response windows often listed around 20 minutes. Reviewers report actual arrival times from 10 minutes to over an hour in some instances along with mixed phone experiences where some calls brought clear updates and others led to hang ups or no callbacks. Pricing comes up as reasonable in several accounts while one noted a higher charge after a long wait. Service runs day and night based on the business listing and customer timing mentions.
Google shows a 4.2 rating from 270 reviews with common points around speed on car unlocks, occasional delays in communication and technician skill on site. Recurring comments highlight both prompt no-damage results and frustrations with scheduling follow through. DIRT Score 4 from 270 reviews on Finds.
DIRT Score Breakdown
274 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“We were on a trip and left the keys in the car at a gas station. It was very easy to schedule, and they were very kind. They got here in a timely manner for it being a holiday.”
“Ordered at 8:37AM called to check on ETA lady was RUDE. Said they had a 20 minute window and hung up on us. Tried calling can at 9:10AM and got hung up on again.”
“If I can give them a zero I would. No experience damaged property never was able to unlock home doors for entry 7am-12pm. Slim Jim was my second call they showed up promptly with tools got me in my home within 10 minutes of arrival no damage property. Use credit card to enter my home $180 later slim jim is the way to go.”
“Technician was polite and informative and very fast at unlocking my daughters car I would recommend all the time and again Technician was awesome”
“I usually avoid leaving a bad review however this is the 2nd time I didn't receive a callback. I can't speak on services I wasn't given the opportunity to do so. 1st time I called around 8pm mid week, second time almost 5pm.😠”
“More often than I care to admit, I lock my keys in my car. Pop a Lock has always been fast and professional. This evening, Shawn came out to my house and unlocked my car. He was very professional, courteous, and fast. Pop a Lock is a life saver for me!”
“this is the last place i would consider for a service. waited for some sign of a technician for 35 minutes & no call or nothing. called to check up and they said the technicians usually take an hour so I had to wait another 30 mins just for the technician to get back to me. i called a different locksmith and they got to me in 20 mins. still no call from any locksmith from here after waiting for two hours. never showed up or contacted me”
“I locked my keys in my car… I was told it would be 20 minutes the tech was there in 10. He was fast and efficient. Got me back into my car with no damage to my car! 10 out of 10 definitely recommend”
“Barney was great. Fast and honest and kind. Need more like him.”
“Locked my keys in my car on the coldest Valentine’s Day ever. Shaun showed up within the time I was told, and immediately was able to open my door within a couple minutes. Amazing customer service , swift response, and quick service! Thank you, Shaun! You’re a lifesaver”
“Kenneth did a great job! Thank you Sir”
“Man literally saved my Christmas, would 100% recommend them, locked my key in my trunk of my gt86 while putting gifts in there. Took less then 5 minutes for him to unlocked it”
“Technician was the best. He had unlocked my car before and he is just amazing and super super friendly. He is an asset to the company for sure. I will always use Pop A Lock Because of him. Amazing.... amazing...”
“Kenneth was awesome to work with and communicated very effectively. I was never guessing about the time he would show up and to make things even better he finished programming my new key in less then 7 minutes. I would give 10 starts if I could.”
“These people are rude and just terrible at what they do waited over an hour when told it would be 30 minutes and my hands are purple. I would NEVER recommend these people even if I was related to them. Worst experience of the year. On top of that they gave my technician the wrong address.”
“The service was great and very helpful! They were very respectful and got the job done quickly! Would recommend 100%!”
“Was told someone would be there in 20min nobody showed up for over an hour. Could barely hear the agent on the phone. Once someone did show up he had my car unlocked in minutes and I was back on the road. Thanks Pop-A-Lock”
“Great service, they told me 20 minutes, they got there in less than 15, opened the car door right away with a great price”
“The guy who came to help was awesome. He went above and beyond helping my daughter with the battery in her fob. He came quickly and had the car open in less than two minutes. My other daughter and I used this company and was happy as well. I highly recommend this company. New Review for 12/26/22 Used them again and the man went above and beyond trying to fix a key that wouldn’t work. Key was purchased elsewhere.”
“Price was reasonable and the dude was very friendly and communicative, great guy, I hope I get him next time I’m locked out of my truck!”
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