The problem
Your client Henderson tells his neighbor to call you. Neighbor calls. You don't know who told them to call until you ask. There's no connection to Henderson's record, no way to thank him properly, and no way to track how much business you get from client referrals.
Why we built it
When a current client shares your referral link with someone they know, the new lead lands in your pipeline with the source attached. You know it was a Henderson referral. You can thank him. You can see if your best clients are also your best referrers.
How it works
- 1
Share your client referral link with active clients — text it or add it to invoice follow-ups.
- 2
When someone uses it, a new lead enters your pipeline with the referring client listed.
- 3
DIRT tracks referral volume per client. See who sends you the most business.
What changes for your business
Before
New lead calls. You ask who referred them. You manually try to remember to thank them.
After
Referral link tracks the source automatically. You know who sent them before you pick up.
Common questions
What is accept client referral in DIRT?
It's how warm leads enter your pipeline when a current client shares your referral link with someone they know. The new lead lands in DIRT with the referring client's name attached — you know it was a Henderson referral before you pick up the phone.
How does a client share my referral link?
You share your client referral link with active clients — in a follow-up text, added to an invoice message, or wherever it makes sense. When they forward it to someone, that person fills out the form and becomes a tracked lead in your pipeline.
What does a referred lead look like when it arrives?
A new lead entry in your CRM pipeline, with the referring client's name listed as the source. You see who sent them before you follow up.
Can I see how many referrals each client sends?
Yes. DIRT tracks referral volume per client. Over time, you can see which clients send you the most business — useful for knowing who to thank and who to stay close to.
Do I need to set anything up?
Get your client referral link from DIRT settings → Referrals and start sharing it with active clients. The source tracking is automatic once they use the link.
How is this different from the contractor referral program?
The client referral program is for referring homeowners who become your leads. The contractor referral program is separate — that's where you refer other contractors to DIRT and earn 20% recurring commission.
Does the referred contact know who sent them?
Yes. The referral is personal — your client tells their contact about you and shares the link. DIRT tracks the source on your end; the introduction itself happens person to person.
Does this cost anything?
Accept client referral is available on all plans. You don't need a special tier to receive warm leads through your client referral link.
Start free
Try it free.
Every DIRT plan includes this feature — Solo included. No credit card, no trial that expires. Set up in minutes and use it on your next job from the truck.