The problem
The best moment to ask for a review is right after a client pays — they're satisfied, the work is fresh, and they're in the most agreeable state they'll ever be in. That window is about 24 hours. After that, life moves on.
You forget to ask. Or it feels awkward to bring it up later.
Why we built it
Review requests sent in the payment window convert at dramatically higher rates. DIRT reminds you — or automates it — so the ask happens exactly when it should.
How it works
- 1
After an invoice is marked paid, DIRT prompts you to send a review request.
- 2
Tap "Send" — client gets a text with a direct link to your Google review page.
- 3
Track review requests sent and received from the Leads tab.
What changes for your business
Before
Forget to ask. Ask too late. Miss the window.
After
Prompt fires after payment. Ask while they're still happy. Review rate goes up.
Common questions
How do I ask for a Google review without it being awkward?
The awkwardness comes from asking at the wrong time or the wrong way. The right time is right after they pay — when the job is fresh and they're satisfied. The right way is a direct text with one tap to your review page, not a conversation where you have to bring it up in person. DIRT sends that text for you after payment.
How do I politely ask a client for a Google review?
Short and direct works best. Something like: "Glad the job went well — if you have a minute, a Google review helps a lot. Here's the link." No begging, no over-explaining. The shorter and more direct the ask, the higher the rate.
How do I ask for a review without sounding desperate?
Confidence in the ask comes from asking at the right moment and making it easy. A text that arrives right after payment with a direct link reads as professional. The contractors who sound desperate are the ones who ask weeks later, in person, without a link.
When is the best time to ask for a Google review?
Within 24 hours of payment. That's when satisfaction is highest and the job is still fresh. After a week, clients have moved on. DIRT prompts you after each invoice is marked paid so that window doesn't close.
Can I offer a discount or gift card in exchange for a Google review?
No. Offering anything of value in exchange for a Google review violates Google policy and can get your Business Profile penalized or removed. Ask genuinely — a direct link with a short, honest request is all you need.
What does a good review request text look like?
Short, direct, no pressure. Something like: "Hey [name] — thanks for letting us handle the [job]. If you have a second, a Google review goes a long way for a small business. [link]." DIRT sends a version of this automatically when you tap "Send review request" after payment.
How does DIRT send the review request?
After an invoice is marked paid, DIRT prompts you to send a review request. One tap sends the client a text with your direct Google review link. You can also enable auto-requests so it fires automatically without any action from you.
How many Google reviews does a contractor actually need?
In most local markets, 15–30 reviews with a 4.5+ average is enough to be competitive. Contractors with 50–100 reviews typically dominate local search in their trade and city. Consistency over time beats a one-time burst — the process matters more than any single review.
Start free
Try it free.
Available on Leads. Start with Solo free to log real jobs, see your numbers, and upgrade only when you need more firepower.