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Reviews on autopilot. Request fires automatically after every paid invoice.

A review request template only helps if it actually goes out every time, so write the wording once and let it fire after every paid invoice instead of depending on you to remember during a busy week. In DIRT, Settings has an auto-request toggle: set your message text, add a delay if you would rather wait a couple of hours after payment, and every invoice marked paid from then on sends the text. It applies only going forward, and you can exclude a client from their record before marking the invoice paid if the job did not go well.

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The problem

You turned on manual review requests and sent them for two weeks. Then you got busy. Then you forgot. Reviews stopped. You're still getting work but your Google profile hasn't moved in months.

Why we built it

The review cadence shouldn't depend on you remembering. Enable auto-requests and DIRT sends the review link after every paid invoice automatically — consistently, forever, without you doing anything.

How it works

  1. 1

    In Settings → Reviews, toggle "Auto-request after payment" on.

  2. 2

    Set a delay if you want (e.g., send 2 hours after payment, not immediately).

  3. 3

    Every paid invoice triggers a review request text. You don't have to think about it again.

What changes for your business

Before

Review requests sent manually. Inconsistent. Stops when you get busy.

After

Every paid invoice triggers a review ask. Automatic. Always on.

Common questions

What is the auto review request in DIRT?

A toggle in Settings. Turn it on and DIRT sends a Google review request text automatically after every paid invoice — without you doing anything. The consistency is the point.

How is automatic different from the manual review request?

Manual means you see the prompt after each payment and decide to send or skip. Automatic means it sends on its own — no decision required, no forgetting when you get busy.

Can I set a delay before the request sends?

Yes. In Settings → Reviews, set a delay — send 2 hours after payment, for example, instead of immediately. Some contractors prefer to let the client settle before asking.

Can I customize the review request message?

Yes. Write the message text once in settings and it uses that wording every time. You're not stuck with a canned script.

What if a client had a bad experience?

Exclude them from the auto sequence from their client record before marking the invoice paid. You have full control over who receives review requests.

Will it send to all past clients when I turn it on?

No. Auto review requests apply to invoices marked paid going forward. It doesn't retroactively contact past clients.

Is there any risk to automating this?

The only real risk is sending to a client who's unhappy. Catch those before marking the invoice paid and exclude them from the sequence in their client record.

How do I turn on auto review requests?

In Settings → Reviews, toggle "Auto-request after payment" on. Set your delay if needed. It runs automatically from that point forward.

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