The problem
You're three days into a remodel and the client hasn't heard anything. They start calling. Then texting. "How's it going?" "When will you be done?" "Can you send me a picture?" These are easy conversations but they eat time you don't have when you're mid-job.
Why we built it
Clients who can see progress don't call to ask about it. We built job updates so you can share a quick photo from the site in under a minute — it heads off the check-in calls before they happen.
How it works
- 1
From the job screen, tap "Add update" and take or attach a photo.
- 2
Add a caption if you want — or just send the photo as-is.
- 3
DIRT sends the client a link to view the update. No app download required for them.
What changes for your business
Before
Client calls three times to ask how it's going. Each call takes five minutes you don't have.
After
Quick photo from the job. Client sees it immediately. Check-in calls drop off.
Common questions
How do I send a progress photo update to a client through DIRT?
From the job screen, tap "Add update," attach a photo, and add a caption if you want one. DIRT sends the client a link to view the update. They don't need to download an app — it opens in any mobile browser with one tap.
Does my client need to create an account to see job update photos?
No. DIRT generates a unique link for each update. The client taps the link, sees the photo and any note you included, and that's it. No login, no app download, no friction on their end.
Why should I send progress photos during a job?
Clients who see progress stop calling to ask about it. A photo mid-job answers "how's it going?" before the question gets asked. It also shows you're on the job and on top of the work — which is what earns repeat business and referrals.
Do job update photos help prevent disputes?
They help. A photo showing work done at each stage documents your progress with a timestamp. If a client later questions what was completed or when, the update photos are evidence. That's worth more than any verbal reassurance.
How do job updates make me look more professional?
Most solo contractors don't send progress updates at all. Sending one or two photos during a job sets you apart from the competition. Clients talk to each other — the contractor who keeps them informed without being asked is the one they recommend to their neighbor.
Can I add a note or caption along with the photo?
Yes. When you create an update, add a text caption if you want context. Keep it short — "framing done, starting drywall tomorrow" is enough. The photo and the note both appear on the update page the client sees.
Start free
Try it free.
Every DIRT plan includes this feature — Solo included. No credit card, no trial that expires. Set up in minutes and use it on your next job from the truck.