The problem
Client texts you about an invoice. You're in DIRT looking at the invoice. You switch to Messages to reply. Then switch back to DIRT. Then the client replies in Messages and you miss it because you're back in DIRT. You're context-switching on something that should take 30 seconds.
Why we built it
Replying to a client should happen from the place where their work lives. Quick reply puts a text or email compose right on the client record — you see the invoice, write the reply, send it, all in the same screen.
How it works
- 1
From any client record, invoice, or job, tap "Reply."
- 2
Type your message — SMS or email, depending on the client's preference.
- 3
Message sends from your DIRT Line. Conversation logs to the client record.
What changes for your business
Before
Open client record in DIRT. Switch to Messages to reply. Lose context.
After
Reply from the client record. Context visible. Message logged. No switching.
Common questions
What is quick reply in DIRT?
A reply button on any client record, job, or invoice. You see the client's work context — the job details, the invoice — and send a text or email without switching to another app.
Where does the message go when I use quick reply?
It goes from your DIRT Line business number and logs to the client's conversation history in the app. No copy-pasting, no app switching, no losing context.
Can I reply from a job screen or invoice screen?
Yes. The reply button is available on any client-linked screen — client record, job, invoice. Wherever you're looking at their work, you can message them.
Does the reply go from my personal number?
No. It goes from your DIRT Line business number. Your personal cell stays off client records.
How is this different from texting from my phone?
When you text from your phone, the conversation lives in Messages — disconnected from the job and invoice. Quick reply keeps the message in DIRT, right next to the work it's about.
Can I send email from quick reply too?
Yes. Depending on the client's preferred contact method, you can send SMS or email from the same compose screen.
Does quick reply show previous messages?
Yes. The compose panel shows recent conversation history so you have context before you send.
What plan includes quick reply?
Quick reply works with any client you've messaged through DIRT's two-way SMS inbox — part of the DIRT Line on Ops.
Start free
Try it free.
Available on Ops. Start with Solo free to log real jobs, see your numbers, and upgrade only when you need more firepower.