The problem
You text clients from your personal number. The conversation is in your phone's Messages app, not connected to the job or the invoice. Six months later when you need to reference what was said about the scope, it's buried in 2,000 messages.
Why we built it
SMS from DIRT is two-way and attached to the client record. You text from within the app. The client's message comes back into DIRT. Everything is in the right place — not scattered across your personal inbox.
How it works
- 1
From a client record, tap "Text" to open the conversation.
- 2
Type or send — the message goes from your DIRT Line, not your personal number.
- 3
Client replies. Message appears in DIRT. Full conversation history on the client card.
What changes for your business
Before
Client texts live in personal Messages. No connection to job or invoice.
After
Every client text in DIRT, on the client card. Full history, right where the work is.
Common questions
What is the best text messaging service for a contractor business?
For a contractor, the best SMS tool is one where conversations live next to the job and client record — not in a separate app. DIRT's SMS inbox is two-way: you text clients from within DIRT, replies come back into DIRT, and every exchange is tied to the client where the work lives.
Is B2B texting legal?
Business-to-customer texting is legal with proper consent. Clients who text your DIRT Line first have already consented. For outbound sequences to a list, you need opt-in consent. 10DLC registration is also required by carriers for business SMS — that's what keeps your messages from being filtered as spam. DIRT handles 10DLC registration as part of your DIRT Line setup.
What is 10DLC and why does business texting require it?
10DLC (10-digit long code) registration is how carriers verify you're a legitimate business, not a spammer. Without it, your messages may be filtered or blocked. DIRT manages 10DLC registration for your DIRT Line — you don't handle it manually.
What is the cheapest SMS service for a small business?
Standalone business texting tools run from $20/month (EZ Texting) to $29/month (SimpleTexting), with Salesmsg at $25 and Textedly at $24. DIRT's SMS inbox is included with the DIRT Line on Done For You — not a separate subscription.
How is texting from DIRT different from texting from my personal phone?
Texts from DIRT go from your DIRT Line business number, not your personal cell. Every conversation is logged to the client record in the app — not buried in your personal Messages. Six months later when you need to know what was agreed about the scope, it's right there.
Can clients reply to texts I send from DIRT?
Yes. DIRT SMS is two-way. Client replies come back into your DIRT inbox, attached to their record. The full conversation stays in one place, connected to the job and invoice.
Do I need a business number to use DIRT SMS?
Yes. Outgoing SMS from DIRT uses your DIRT Line business number, which is included on Done For You. It keeps your personal number private and logs conversations to client records automatically.
Can I set up automated follow-up texts for leads?
Yes. DIRT's SMS nurture feature sends a 3-message follow-up sequence to leads automatically, at set intervals, until they respond or ask to stop. It's configured once in CRM settings and runs without you doing anything.
Start free
Try it free.
Available on Done For You. Start with Solo free to log real jobs, see your numbers, and upgrade only when you need more firepower.